Kunes Chrysler Dodge Jeep Ram of Sycamore - Service Center

This place used to be Brian Bemis and those guys were awesome. I've been taking my truck there for years and they've always been fair and did good work. This last time I took my truck there I found out i awesome. I've been taking my truck there for years and they've always been fair and did good work. This last time I took my truck there I found out it was Kunes, none of the guys that worked there before, who knew me by name, knew my truck, worked there anymore. They also lost all my 5 years of history. I talked to Shane who said he would waive the diag fee since they lost all my history and had to recheck the truck. They called me and gave me absolutely ridiculous prices for the parts and repairs, twice what the previous quotes were. I told them to just give me the truck back, and since I wasn't available my wife went to pick it up. When she got home she told me they charged her $180 to get the truck back. I called back, talked to Shane, and he said he never told me he'd waive the diag. He also told me he had my history but didn't seem to know what work I had done when I asked him about it. I'm taking my truck, car, and my family's vehicles, elsewhere from now on, and I will tell everyone I know not to bring their vehicles to this place. I give them 6 months before they have no customers left. More