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Kuni Honda on Arapahoe

4.4

2,373 Lifetime Reviews

10750 E Arapahoe Rd, Centennial, Colorado 80112
Call (720) 457-9130

Latest Reviews

August 11, 2017

"Outstanding no pressure trustworthy buying Experience"

- Card carrying AARP member

I wish I could give a higher rating because my experience at Kuni-Honda (spending about 8 hours onsite) was truly amazing. The interaction I had with every person (particularly the rep, Natalia/Natasha Bologa and her manager, Ralph) made the car-buying experience very educational and satisfying, even though I returned the car I purchased within the generous 3 day period. I was comparison shopping gently used cars with advanced crash avoidance technology and went to Kuni Honda to test a used Ford Fusion Energi. For context, I am an AARP member who cannot figure out my iPhone. Natalia spent so much time with me (1) explaining the advanced tech features, even though she already was very knowledgeable on a non-Honda car; she even displayed youtube links about the features and walked me through those features on the car (even a second time), (2) she also went over all the details of the 119 point inspection to the point that we crawled around the tires to determine the date when they were manufactured; (3) more than the highly educational experience she provided, she listen to what my needs and interests were and she helped me think through my situation. Her manager Ralph combed through the fine-print warranty document explaining that the legal document indeed matched the claims in the brochure. I was sad to return the car, but the sudden drop in the stock market (first in over a year) caused me concern about depleting my emergency fund during retirement. When I returned the car, I sensed no hard feelings from anyone and Natalia, who genuinely expressed sympathy, even gave me a ride to the light rail. I had such a great overall experience at Kuni Honda, I will look for a car there, when I am more confident about my finances. I should mention that no one pressured me while I was shopping there to look at a Honda, though I can see they are good value cars just as this dealership is exceptionally trustworthy.

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Employees Worked With

Natalia Bologna, Ralph

July 21, 2017

"Sales guy tried to force us"

- KarenS.

After my brother looked at the 2017 Honda HRV first, the next day we went as a family to look at the car and buy. The sales guy Miguel was very pushy. He thinks that he knew what is proper for us and try to force my brother to sign.He also showed us a commercial of the video he did in Spanish. We left that day telling him that we need to weigh our options as the price he was able to get us was over what we wanted to pay. After two days, they called us and told us there is a sale going on and we can come and look at cars. when the guy sees us, we told him we were told there is a sale. He insisted we buy the same car he showed us initially and sign the paper. When my brother told him that he wants to see if there is a sale and didn't want to sign for that car, he almost insulted him by saying that he is not coming there to buy a car and we are wasting his time.He is a very annoying sales guy who thinks that he knows better for the customer. It is hard to earn business this way!

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Employees Worked With

Miguel

June 23, 2017

"Can't trust these guys!"

- ASiri

The story I got went from "you'll have right of first refusal on the car" to "we need the kind of commitment a father would expect to marry off his daughter." They clearly lied to get me to the table and put on the pressure. Shameful....

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Employees Worked With

Shane Hollingsworth

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Photos & Amenities

  • After Hours Drop-Off
  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Children
  • Customer Lounge Area
  • Drive-In Service
  • Express Service
  • Pet Friendly
  • Quick Lube
  • Rental Car Service Onsite