L&B Lincoln Mercury

Reason for Visit: Service

I recommend this dealer: Yes

My Review of L&B Lincoln Mercury:
The car (2000 Cougar) has been an unreliable defective POS, so I've had plenty of opportunities to deal with the service dept. In my expereience L&B is the only shop that can reliably diagnose problems. OK, they did miss one factory bullletin, but in all other cases they got it right. Joe is a great advisor - friendly, responsive, accomodating, and helpful. He makes an already annoying situation as bearable as possible. I'm by now totally turned off to Ford product and will be shopping elsewhere; Joe and the L&B service dept. will be the one thing I miss.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of L&B Lincoln Mercury:
This privately owned dealer offers friendly sales professionals and very good buying experience. I was looking to replace my Explorer which was to come off lease in three months. I was looking for an entry level Mountaineer with some creature comforts. After talking to the sales person on the phone and explaining my budget and what I wanted, we visited him at the dealer.<br>After we sat down he went in the back and pulled up in brand new Mountaineer Premier model and wanted us to test drive it. I told him this is not in my price range, so why bother. He told me to drive the car and then we will discuss the price...so I did. We were sold and he gave me a no money down lease and picked up the balance of lease payments on my Explorer. He gave us a great deal on the car and the subsequent services on the vehicle were very reasonable. This is the best dealer experience I have ever had and I would do it all over again.

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