L B Smith Ford Lincoln

All experiences I’ve had with salesman Tracy McMichael have been superior!! Tracy has been extremely helpful and professional in every way, always looking out for my best interest. Also, Donnie in the Ser have been superior!! Tracy has been extremely helpful and professional in every way, always looking out for my best interest. Also, Donnie in the Service Department deserves a superior rating! What a fine young man who was always extremely professional.! These two men made my experience with LB Ford a very positive experience!!! More

The service was easy to schedule, prompt and completed all that we requested. The shuttle service made it very convenient to schedule during my work day without having to sit in a waiting room. all that we requested. The shuttle service made it very convenient to schedule during my work day without having to sit in a waiting room. More

I've been a customer for 40+ years and I can't imagine going anywhere else to buy or service my car. Denise L going anywhere else to buy or service my car. Denise L More

The service department is first quality with good mechanics who are well trained and competent. If a problem is discovered on the automobile, they fix it right the first time. I have been a custome mechanics who are well trained and competent. If a problem is discovered on the automobile, they fix it right the first time. I have been a customer for 20 years and my 2001 Ranger is still on the road and running well. More

The most amazing place to buy a vehicle. Super easy transaction. If you’re in the market for a new vehicle I truly recommend L.B. Smith Ford. See Bill Yiengst this man took the time to show Super easy transaction. If you’re in the market for a new vehicle I truly recommend L.B. Smith Ford. See Bill Yiengst this man took the time to show us every single function of the vehicle. His knowledge is unparalleled. More

Always excellent timely service at L. B. Smith Ford. I do not take my Mustang or Lincoln anywhere else for service. I particularly like the Ford/Lincoln Pass program. When I need anothe B. Smith Ford. I do not take my Mustang or Lincoln anywhere else for service. I particularly like the Ford/Lincoln Pass program. When I need another car that is where we will go to buy. More

LB Smith is wonderful. Will never go anywhere else! Everyone there is helpful, kind and always willing to explain and answer any questions. By far, the very best dealership Will never go anywhere else! Everyone there is helpful, kind and always willing to explain and answer any questions. By far, the very best dealership around! More

Excellent customer experience! Mark Turner was excellent! The Finance manager was professional and valued our time. Seth Spain internet sales was great too! Wonderful experience! H Mark Turner was excellent! The Finance manager was professional and valued our time. Seth Spain internet sales was great too! Wonderful experience! Highly recommended! Great deal and customer experience!!! More

Even though this dealer is 4+ hrs away I’ve purchased two Fords from them. I worked with Tracy in sales both times, he’s the real deal. Everyone was easy to work with and most importantly honest. Bob handled Fords from them. I worked with Tracy in sales both times, he’s the real deal. Everyone was easy to work with and most importantly honest. Bob handled all the financial paperwork on this last purchase, great guy. Emily handled my post-sales paper work on my first purchase and was also a pleasure to work with. More

Purchasing from LB Smith Ford was the first time I've ever purchased a vehicle out of state. I want to send a huge shout out and thank you to Seth Spain for making the process seamless. For the past ever purchased a vehicle out of state. I want to send a huge shout out and thank you to Seth Spain for making the process seamless. For the past month I've been searching for a particular vehicle which in this case happened to be a 2018 or 2019 Honda Accord 2.0 6-speed manual. I live here in Columbus Ohio and had to turn my search to Nationwide because there wasn't any vehicles popping up within 250 mile radius of my location. I ended up finding three vehicles within 500 mi radius two of them were in Virginia Beach and unbeknownst to me while looking up flights to fly from Columbus Ohio to Virginia Beach Virginia an add of this particular car I was looking for popped up. The picture I seen and had the 2.0 on a rear shot of the car and once I clicked on the picture I seen it just happened to be the six speed manual!!! I acted quick and submitted an inquire about it and Seth reached out to me and from there he helped me out on how the process would work with me being out of state and whatnot. I didn't have to put a deposit or anything to hold the vehicle, he took my word that I was going to buy it!! I connected them up with my credit union and they worked out all the details. All I had to do was Drive 5 hours and 45 minutes east to pick it up!! They even wiggled on their price a little bit and accepted my work beater as a trade-in and the rest is history!! The car was cleaned detailed and had a FULL TANK OF GAS in it for the trip home!! The cherry on top was sub just so happened to be in Ohio man himself, small world...lol!!! Great dealership great salesman great people highly recommend!!!! More