Back

La Quinta Chevrolet Cadillac - Service Center

La Quinta, CA

not yet
rated
11 Reviews

11 Reviews of La Quinta Chevrolet Cadillac - Service Center

Sort by
September 19, 2022

Sales person I dealt with was helpful and friendly during my purchase of my certified pre-owned XT4. Unfortunately, less than a month after purchase I am already having to service my vehicle because of a ser More

by Jullanar Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rosemary Chapman
Sep 26, 2022 -

La Quinta Cadillac responded

Jullanar, We are sorry to hear about your most recent Vehicle issues. Being that the vehicle is certified we are hopeful this repair will be a matter that is warranty. We do know that Phil Isbell our President has been in contact to help resolve this scenario. We do apologize for this inconvenience. Being 5 hours away from La Quinta certainly complicates our abilities for a fast / efficient repair. Please do not hesitate to contact anyone here at La Quinta Cadillac if you need further assistance. We wish you and your Cadillac safe travels down the road. Thank You, La Quinta Cadillac Family

May 15, 2021

Service manager Mr.Gomez and his team are the main reasons I have purchased two cars and their attention to my needs was just great. Larry Lewis Palm Desert,CA More

by larry78638@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
May 16, 2021 -

larry78638@gmail.com responded

Because of their service I would buy again from this dealership.

May 25, 2021 -

larry78638@gmail.com responded

I agree with all I have written and thank you

February 22, 2021

One thing I want to say for sure, they have nice customer service. They follow-up and always will call you back. I feel like they are honest, as for now I would trust this place. I have something to compare More

by bathory
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lorena Cole
October 27, 2019

Great customer service I had no bad experience . Great customer service and they’re always ready to help you and fix the problem. I can’t wait for my next car. More

by Griselda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Ruben, Scott and Henry , Nicole Young
January 02, 2019

The service is GREAT and the staff is very friendly and cari Dan the service manager is very communicative and updates you on the status of the vehicle. LOVE the service. Awesome place to buy a car More

by Adais75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry , Steve Carlos
Jan 19, 2019 -

La Quinta Cadillac responded

Thank You for providing us with your feedback as well as kind words about our Service Manager Dan. He is a great leader and hands-on manager with our customers. Your experience in our service department is very important to the Family of La Quinta Chevrolet Cadillac. If you or your vehicle need anything down the road please don't hesitate to let Dan or anyone here at the dealership know. We would like to Thank you for your repeat business over the years. Sincerely, La Quinta Chevrolet Cadillacv

July 07, 2018

Scott went above the call of duty! My Corvette had a problem that just couldn't be found? But Scott Colletto assured me that they would find the issue and have it fixed. It took a few w More

by Corvette George
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan the service manager, for explaing to me how the problem was handled!
May 30, 2018

Great I have always had good service there with my camaro. The workers are friendly and care about the customer and they care about thevwork they do. That More

by Buzz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of their names
May 24, 2018

Great service Justin Mansker is the best service guy ever. I've been taking my car to him for just about every service since I got it in 2013. There's only been a f More

by Nialagoon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Mansker
January 21, 2017

Pathetic service This dealership had my 2010 Silverado HD diesel for a day and a half trying to diagnose a service light and reduced power mode warning . They charged More

by Tupperw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Rodrigues
December 21, 2016

They could not fix it Today is Dec. 20,2016. The car went in for a clunking noise on driver side. Got it back next day. Now clunk is on passenger side. Took it right back w More

by Unhappy seniors
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe
1