La Quinta Chevrolet Cadillac - Service Center
La Quinta, CA

11 Reviews of La Quinta Chevrolet Cadillac - Service Center
Sales person I dealt with was helpful and friendly during my purchase of my certified pre-owned XT4. Unfortunately, less than a month after purchase I am already having to service my vehicle because of a ser my purchase of my certified pre-owned XT4. Unfortunately, less than a month after purchase I am already having to service my vehicle because of a service transmission light on the dashboard. Makes me question how thorough of an inspection was really performed on this vehicle. I am super disappointed. I thought purchasing a CPO would absolve me from having these types of issues so soon after purchase. More
Service manager Mr.Gomez and his team are the main reasons I have purchased two cars and their attention to my needs was just great. Larry Lewis Palm Desert,CA reasons I have purchased two cars and their attention to my needs was just great. Larry Lewis Palm Desert,CA More
One thing I want to say for sure, they have nice customer service. They follow-up and always will call you back. I feel like they are honest, as for now I would trust this place. I have something to compare service. They follow-up and always will call you back. I feel like they are honest, as for now I would trust this place. I have something to compare with, nobody is perfect, of cause, but this people will listen to your needs to help More
Great customer service I had no bad experience . Great customer service and they’re always ready to help you and fix the problem. I can’t wait for my next car. I had no bad experience . Great customer service and they’re always ready to help you and fix the problem. I can’t wait for my next car. More
The service is GREAT and the staff is very friendly and cari Dan the service manager is very communicative and updates you on the status of the vehicle. LOVE the service. Awesome place to buy a car Dan the service manager is very communicative and updates you on the status of the vehicle. LOVE the service. Awesome place to buy a car More
Scott went above the call of duty! My Corvette had a problem that just couldn't be found? But Scott Colletto assured me that they would find the issue and have it fixed. It took a few w My Corvette had a problem that just couldn't be found? But Scott Colletto assured me that they would find the issue and have it fixed. It took a few weeks as the problem was intermittent and had to happen at the dealership to properly diagnose the problem. once they found the problem they were able to make the repairs and after a few years with this problem they have found and fixed the headache without anymore issues! A great big kudos to Scott and his team! I can now drive my Corvette as it was intended to . Thanks again to Scott! More
Great I have always had good service there with my camaro. The workers are friendly and care about the customer and they care about thevwork they do. That I have always had good service there with my camaro. The workers are friendly and care about the customer and they care about thevwork they do. That is way you have the business you have. More
Great service Justin Mansker is the best service guy ever. I've been taking my car to him for just about every service since I got it in 2013. There's only been a f Justin Mansker is the best service guy ever. I've been taking my car to him for just about every service since I got it in 2013. There's only been a few times where I had to work with someone else because he wasn't there and those experiences were mostly satisfactory, but not above and beyond like with Justin. More
Pathetic service This dealership had my 2010 Silverado HD diesel for a day and a half trying to diagnose a service light and reduced power mode warning . They charged This dealership had my 2010 Silverado HD diesel for a day and a half trying to diagnose a service light and reduced power mode warning . They charged me $1651, only to have the same warning come on while pulling my rv two days later East of Yuma. Despite repeated phone calls to the service dept at Joe Rodrigues over three hours urging a call back .. my calls were not even returned !! It speaks of terrible service as I had made it clear that I was desperate for help . Chuck Webb More
They could not fix it Today is Dec. 20,2016. The car went in for a clunking noise on driver side. Got it back next day. Now clunk is on passenger side. Took it right back w Today is Dec. 20,2016. The car went in for a clunking noise on driver side. Got it back next day. Now clunk is on passenger side. Took it right back within 2 hours. They had it for almost a week and could not give us a loaner. Got it back on Dec 16 ,noise still there .Took it back Dec 17. Joe in service said no loaner available so take it home until Monday . On Monday we did get a car to use. 4:40 Tues car was ready. Picked it up 7:30 am Wednesday. Noise still there. We called Joe and requested he make a note in our file that noise still there in case something breaks off and we have accident. Joe in service was nice to us. More