LaFontaine Buick GMC of Ann Arbor - Service Center

Service is on time and fast! did a good quality job! Front desk staff are helpful and polite! did a good quality job! Front desk staff are helpful and polite! More

The cost of mostly routine service was more expensive than I felt it should have been. than I felt it should have been. More

Very thorough and quick. Courteous service personnel. The waiting room was comfortable and clean and offered refreshment. Colin, who helped me buy my car last Sept, came over Courteous service personnel. The waiting room was comfortable and clean and offered refreshment. Colin, who helped me buy my car last Sept, came over to say hello. I appreciated being remembered. More

Great service, provided timely updates, they were easy to communicate with. Will be returning there for any service needs in the future. communicate with. Will be returning there for any service needs in the future. More

Great customer Service. Dave, Service advisor assigned to my vehicle, was amazing. Vehicle was serviced on time. Dave, Service advisor assigned to my vehicle, was amazing. Vehicle was serviced on time. More

Overall pleased with service rep, timely completion of work done. I do feel the cost of labor and parts was overpriced…just because it was done at the dealership vs a third party business- should not be work done. I do feel the cost of labor and parts was overpriced…just because it was done at the dealership vs a third party business- should not be more than twice the estimate. More

Always good service with fair pricing. I'm always kept up to date on service needs and the progress of the service on the car. Particularly like the video inspection record that is sent to I'm always kept up to date on service needs and the progress of the service on the car. Particularly like the video inspection record that is sent to me. More

Staff is easy to work with. .friendly, professional, kind, helpful and knowledgeable. I would recommend them again. .friendly, professional, kind, helpful and knowledgeable. I would recommend them again. More

Excellent service team! David Yanko is so calm and takes time explaining everything so the customer understands. The Lafontaine team, advisors and shop technicians are the b David Yanko is so calm and takes time explaining everything so the customer understands. The Lafontaine team, advisors and shop technicians are the best. The videos from the technicians are so helpful in understanding the concerns and very transparent with the customer. More