LaFontaine Chevrolet Dexter

I WAS SO VERY HAPPY THAT I FINALLY MADE A RIGHT CHOICE BY DRIVING THE 50 MILES TO LAFONTAINE CHEVY FROM MY HOME IN ST. CLAIR SHORES. TONY DUNCAN AND THE REST OF YOUR TEAM TREATED ME THE BEST OF THE 25 NEW CA DRIVING THE 50 MILES TO LAFONTAINE CHEVY FROM MY HOME IN ST. CLAIR SHORES. TONY DUNCAN AND THE REST OF YOUR TEAM TREATED ME THE BEST OF THE 25 NEW CAR BUYING EXPERIANCES I'VE HAD IN MY LIFE,,KEEP UP THE GREAT WORK , THANK YOU ..JOHN BUHRIE More

I appreciate the promptness and friendliness of Mark and Dan for finding and delivering my Cruze to Milford. Henri K was my dealer at Highland and was also extremely helpful and prompt in finding the car I Dan for finding and delivering my Cruze to Milford. Henri K was my dealer at Highland and was also extremely helpful and prompt in finding the car I wished to lease. All the paperwork was in order and ready to sign. I have always liked the service I have received at LaFontaine Highland and will certainly continue to do business with them. More

VERY HELPFUL, FRIENDLY, AND WENT OUT OF HIS WAY TO HELP. AND MARK DELIVERED OUR CAR AND HE WAS THE BEST TOO. THANK YOU ALL AND MARK DELIVERED OUR CAR AND HE WAS THE BEST TOO. THANK YOU ALL More

I viewed the online site and saw 2 vehicles that I was ready to purchase. I had previously been pre-approved with my credit card company Capital One at a previous dealership. I decided to decline that s ready to purchase. I had previously been pre-approved with my credit card company Capital One at a previous dealership. I decided to decline that sale because the vehicle did not suit my needs fully but I was aware of the interest rate they were giving me. I received a mailer from Capital One but this time using this dealership because they have a special relationship. I talked to Linda and she wanted me to "come in" when I asked what my interest rate would be. She told me I had to pick out a vehicle and they had to know the price. Well the two cars I wanted were almost exactly the same price. I called the LaFountaine Honda location, which is where I get oil changes and other services for my current Honda Accord. Michelle (who is great) told me that I could fill out the LaFountaine application and she could fax it to the Chevy location. Seemed to be easy enough. Well the Finance manager would not accept her application because he did not trust that location. I don't know what the problem was but I felt like I was stuck in the middle and my needs were not being met. To me the LaFountaine Chevy dealership seems to be very unreasonable and a total waste of a persons time. If you want to get good service use another location. I am ready to purchase a vehicle and just want to know what my interest rate will be, full disclosure. I didn't ask for the run around and bad customer service. Not very "Family Friendly". More

From start to finish this experience was GREAT!! I have never had a car delivered to me before and I felt special. Tony did nothing but help me throughout this entire process. The two genglemen that brou never had a car delivered to me before and I felt special. Tony did nothing but help me throughout this entire process. The two genglemen that brought my car were very helpful and made sure that the car was clean and even put my plate on for me. Thanks again for the experience and I will definitely recommend this company to my friends. More

My wife and I came in to look at cars at the LaFontaine dealership with no real intention to purchase.... Robert Halfacre came out and greeted us and instantly came off as being himself which makes all dealership with no real intention to purchase.... Robert Halfacre came out and greeted us and instantly came off as being himself which makes all the difference in the world to me. He never seemed fake, corny, or like he was reading from a script like so many car salesman that I've encountered before. This to me makes a HUGE difference in wanting to purchase a vehicle from someone! After talking with Robert about our interest in possibly purchasing a Chevy Cruze or a Malibu, he took the time to show us several different vehicles with the options we were looking for, all well trying to help us get the ideal pricing that we were looking for. When it was all said and done my wife and ended up purchasing a Demo model 2010 Malibu that had all the options that we were looking for. Since the car was a demo and had 7k miles on it, we were also able to get it at a price almost equal to the Cruze that we were looking at purchasing! This allowed us in my opinion to get a much more vehicle for our money when considering size, power, and options. My wife and I both feel that Robert was a pleasure to do business with. I will most definitely recommend him and LaFontaine to anyone I know looking to purchase a Chevrolet vehicle! More

Jeremy the salesman was aces! Helpful, courteous, willing to work with trade-in for newly delivered 2012 Cruze. Interest rate was excellent, overnight test drive, Steve delivered the vehicle, paperwork and e to work with trade-in for newly delivered 2012 Cruze. Interest rate was excellent, overnight test drive, Steve delivered the vehicle, paperwork and everything to my daughters home, very helpful, happy and made for an excellent experience...I highly recommend these guys! More

Having not bought a new car since 2002, we had a lot of unanswered questions in our minds about what we wanted. My wife and I basically started from scratch and almost felt like this was the first car we unanswered questions in our minds about what we wanted. My wife and I basically started from scratch and almost felt like this was the first car we had ever bought, because things had changed so much with the technology, saftety concerns, warrantys, incentives and so on. Robert took alot of time and was very patient with us as we asked questions over and over again. Some of these questions I'm sure he answered several times. He always gave us very detailed info and answered every question that I had, some of which may have seemed trivial, but gave us peace of mind. From the moment we walked in to the dealership, we never felt any pressure to buy. In my past experience with car dealerships (not LaFontaine), it was almost worse than going to the dentist. Something I really didn't want to do. Again Robert (and all the staff for that matter)made it comfortable to look and carefully weigh the options of several models. Thanks to all involved for making this a more pleasurable experience! Kirk and Karen Lawrence More

I am a professional in the customer service business who strives to exceed my customers expectations all of the time. Unfortunately I often find it difficult to find business that have the same priorities strives to exceed my customers expectations all of the time. Unfortunately I often find it difficult to find business that have the same priorities as I do when it comes to customer service, but that was not the case at LaFontaine Chevy. All of the individiuls at the dealership exceeded my expectations from the moment I called them regarding a vehicle that we saw on thier website, all the way through the purchasing process. Mike Law our Sales Consultant was, humble yet confident, patient and very well informed regarding all aspects of the vehicle we purchased and truly made the difference of where we decided to purchase our vehicle from. More

This was the first dealership that my husband and I have visited that turned out to be a positive experience! Mike Law was excellent to work with and we felt comfortable making the decision to buy our car visited that turned out to be a positive experience! Mike Law was excellent to work with and we felt comfortable making the decision to buy our car there. The customer service was second to none! More