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LaFontaine Chevrolet Dexter - Service Center

Dexter, MI

4.8
246 Reviews

246 Reviews of LaFontaine Chevrolet Dexter - Service Center

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September 07, 2015

Air conditioning repair and repair on electric hatch back. Service kept us updated the entire day on what my repair was going to be and cost,and knew exactly what our warranty would cover. Jason really is good More

by Teri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barron
Sep 08, 2015 -

LaFontaine Chevrolet Dexter responded

Hi Teri! Glad to hear of your wonderful experience with Jason and our service team! I have already let them know how pleased you are with your experience! Thank you for letting us know how satisfied you were! Can't wait to see you again! - Shelbi P.

September 06, 2015

Excellent service Serviced my Cadillac quickly and effeciently. Top notch people at this dealership. Would not hesitate to recommend to family or friends. Definately More

by clavery1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 08, 2015 -

LaFontaine Chevrolet Dexter responded

Hi! Glad that your service experience on your Cadillac was quick and efficient! Nothing better than that! I have already passed along your great review to the entire service team. Can't wait to see you in the future! - Shelbi P.

September 06, 2015

Work on the shifter in my car Jason is always very helpful in letting me know what's going to happen during the visit and keeping me up to date. He is a very pleasant man to deal w More

by Pjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barron
Sep 08, 2015 -

LaFontaine Chevrolet Dexter responded

Hi! Glad that Jason can be of help during all of your service visits! I have already let him know how happy you are with his customer service. Thank you for taking the time to leave such a nice review. We appreciate it! - Shelbi P.

September 04, 2015

Very polite and professional service Very nice service writer. Handled everything the way promised. Did a great job on time Had car washed also ready when promised. Was very happy More

by DebbyA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 04, 2015 -

LaFontaine Chevrolet Dexter responded

Hi Debby! Great to hear that your service visit with us included very polite and professional staff. I have already let Kevin and the entire team know how satisfied you were with your timely visit! Thank you for taking the time to leave such a nice review. We enjoy hearing what you have to say! Come see us again soon. - Shelbi P.

September 02, 2015

Great service ! I was very pleased with Jason a service rep. and how fast the service was! I was planning on being there for over an hour and it only took about 30 mi More

by edcba54321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Barron
Sep 02, 2015 -

LaFontaine Chevrolet Dexter responded

Hi! So glad that your service experience was great and timely! I have already let Jason and the entire service team know how satisfied you were with your visit! Thank you for taking the time to leave such a nice review. We enjoy hearing what you have to say! - Shelbi P.

August 30, 2015

Service was friendly and timely, but price wasn't expected When I called to make my appointment I told them on the phone that I wanted the family deal oil change, which had been 9.95 for years. The person mak More

by rjchawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan LaFontaine Jr.
Aug 31, 2015 -

LaFontaine Chevrolet Dexter responded

Hi. We are very sorry that we mislead you and didn't correctly update you on our prices for our oil changes. That is certainly not acceptable. I have passed along your message to our service manager so he is aware of what happened. Again, we are very sorry and we hope to see you again. - Shelbi P.

August 25, 2015

Great Attention Got to dealership an hour before closing on a Saturday. Truck could not be fixed until Monday. Got me a loaner and out the door within 30 minutes. Ca More

by stebmister
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 26, 2015 -

LaFontaine Chevrolet Dexter responded

Hi! We are glad that your service visit with us was timely and quick! That is how we strive to do business. I will be sure to pass along your wonderful review to the entire service team. We look forward to seeing you for your fourth vehicle from us! - Shelbi P.

August 23, 2015

oil change issues I was not told that oil changes had gone up or that tire rotation were now part of the oil change (why would I have rotated my tires the day before in More

by Clarence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
the employee that booked my appt should have told me., James Nuttall
August 23, 2015

great service thanks again for the prompt excellent service as always you guys rock! great group of dedicated people who know how important quality and servic More

by malibu Mrs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Brothers, James Nuttall
Aug 24, 2015 -

LaFontaine Chevrolet Dexter responded

Hi! We are so happy your visits always consist of prompt, excellent service. That is how we strive to do business! I have already passed along your message to the entire team. Thank you for taking the time to leave such a nice review - we appreciate it! See you next time! - Shelbi P.

August 22, 2015

A great experience every time. While going to the car dealership isn't the top of my list, when its needed Lafontaine in Dexter makes the experience a pleasant one. All of the staf More

by JudyA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn't get the man's name, but as soon as I arrived he came to me and greeted me and lead me to the service counter., Dan LaFontaine Jr.
Aug 24, 2015 -

LaFontaine Chevrolet Dexter responded

Hi Judy! Couldn't be happier to hear that you have a great experience every time you visit us! I have already passed along your wonderful message to the entire team. Thank you for taking the time to leave such a nice review. We enjoy hearing about your experience. - Shelbi P.

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