LaFontaine Chrysler Dodge Jeep RAM of Fenton
Fenton, MI
Filter Reviews by Keyword
By Type
Showing 369 reviews
I had a fantastic experience purchasing my 2023 Chevy Blazer RS from Mitch! From start to finish, he was professional, patient, and genuinely helpful. He answered all my questions without any pressure an Blazer RS from Mitch! From start to finish, he was professional, patient, and genuinely helpful. He answered all my questions without any pressure and made the entire process smooth and stress-free. The Blazer RS was exactly as described — clean, sharp, and drives beautifully. Mitch went above and beyond to make sure I was comfortable and confident with my purchase. If you’re looking for a trustworthy and knowledgeable salesperson, I highly recommend asking for Mitch. I absolutely love my new ride! More
Made a service appointment online a week in advance for a Brake System Alert warning message on my Display Panel, as well as 2 recalls on my 2025 Lease RAM 1500. I got a ride home. Four hours later I called Brake System Alert warning message on my Display Panel, as well as 2 recalls on my 2025 Lease RAM 1500. I got a ride home. Four hours later I called to get a status. The service rep informed me that they wouldn't be able to look at it for at least two weeks and I could leave it there. No diags, nothing.. When I showed him what I had found (Googled it) he was uninterested and did not want to see it. I told him I was picking it up! When I got there it took them an hour to find my key fob. What is the sense of making an appointment only to be told "we can't look at it for at least two weeks so just leave it here!" The sales rep was very smug with the "oh well, not my problem" attitude. The following day I took it to Brighton Chrysler Jeep, and they had the issue resolved in an hour. More
Really worked hard to find us a good vehicle and a pretty decent contract considering our credit. Nice people from saleswoman to the financial gentleman decent contract considering our credit. Nice people from saleswoman to the financial gentleman More
Deceitful and misleading. In May 0f 2023, I purchased a used vehicle from this dealership. I thought I made a prudent purchase. Why I have no issues with the salesman, i In May 0f 2023, I purchased a used vehicle from this dealership. I thought I made a prudent purchase. Why I have no issues with the salesman, it is the sales manager that I found to be deceitful. Once I agreed to purchase the vehicle, I had to visit with the sales manager. My choice was either 1.) bumper-to-bumper coverage or 2.) engine and powertrain. I choose the latter. Thus far, I've made the following repairs to my vehicle: a leaking oil filter assembly, a leaking radiator, a faulty oil pressure switch, and a vacuum motor. None of these repairs were covered by my warranty and have cost me nearly $2200 (20% more than the cost of the warranty) LaFontaine "Family deal?" No concern for their customers More
We purchased a new RAM Truck outfitted with a snow plow early this year. It overheated in the way home. Several trips to the shop later the vehicle still overheats with the plow on it, pretty much regardle early this year. It overheated in the way home. Several trips to the shop later the vehicle still overheats with the plow on it, pretty much regardless of outside air temperature or speed driven. It appears LaFontaine has no interest in resolving this issue, leaving us with a pretty useless snow ow truck for this coming winter. More
I have had the pleasure to work with John Pitoniak for several years. He is an excellent salesman that spends the time to listen to your needs and then gets right down to business to find you your vehicle several years. He is an excellent salesman that spends the time to listen to your needs and then gets right down to business to find you your vehicle at a price that is unmatched! More


