LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

Brought my 2022 Jeep Cherokee trail hawkin for evaluation of charging system and battery which is 32 months old with 41 k miles. Jeep required a jump so scheduled an appointment next morning. They evaluation of charging system and battery which is 32 months old with 41 k miles. Jeep required a jump so scheduled an appointment next morning. They got me in and maintenance determined I needed a new battery, evaluation charge almost 200 dollars would be applied to replacing and labor. I was quoted 814.00 dollars FOR A new battery installed. . I was on the hook already for 200 dollars and needed my jeep so I reluctantly agreed to the quote. Final bill ended up 760. Dollars. Labor Costs 280.00 dollars. August of 2023 had my Jeep Cherokee 2020 battery replaced , labor charge 72.00. Next time I’ll take it to Costco, Sam’s club or someplace else where I wont feel ripped off for exorbitant labor charges. Jeep mopar batteries should last longer than 32 months. New install supposedly warranty for 3 years unlimited mileage. Zane the service writer was friendly but doesn’t control the price. I will take my jeeps elsewhere for service due to the high costs . I’m a retired soldier and try to watch my funds and live within a budget. More

Cesar was very helpful and fast. I was able to splurge, make a decision quickly, and get the car I wanted instead of the car I needed. I was able to splurge, make a decision quickly, and get the car I wanted instead of the car I needed. More

Sold me a lemon and deceived me into thinking there were no issues. I ended up having to dish out $1300 to repair a coolant leak and replace rear break pads. no issues. I ended up having to dish out $1300 to repair a coolant leak and replace rear break pads. More

The people at the dealership are always attentive and willing to help. My family has exclusively used this dealership for the last 6 vehicles. willing to help. My family has exclusively used this dealership for the last 6 vehicles. More

I worked with Zane and Quinn to have my Jeep serviced for an oil change at CJDR Lansing. Zane remembered me from buying tires during my last visit, and recommended a free tire rotation. Quinn cashed me out a an oil change at CJDR Lansing. Zane remembered me from buying tires during my last visit, and recommended a free tire rotation. Quinn cashed me out at the end and made sure to add my online discount coupon. The service team had me in and out of the shop within an hour, while I read a book in the comfortable lobby. The entire team was courteous and professional. When I got home, I was pleasantly surprised when I received a call to see if I was satisfied with my visit. I'd rate the experience a 10 out of 10! Thank you, CDJR Lansing! More

Very easy to work with! Love the sales team Mike C. & Josh + Mr. Mack they all are on it! Love the sales team Mike C. & Josh + Mr. Mack they all are on it! More

Liam and the team at CDJR Lansing made the entire process a breeze. The Jeep was dropped off at our home and my Wife couldn't have been happier. The whole experience was nothing short of perfection. a breeze. The Jeep was dropped off at our home and my Wife couldn't have been happier. The whole experience was nothing short of perfection. More

They were very aware of our situation; as we were on our way to a vacation and had car trouble. They did their best to get us back on the road as soon as possible. way to a vacation and had car trouble. They did their best to get us back on the road as soon as possible. More

This was one of the best experiences I've had at a dealership. I didn't feel any pressure to buy the day I went in, which normally isn't the case or at least with the experiences I have had in the pas dealership. I didn't feel any pressure to buy the day I went in, which normally isn't the case or at least with the experiences I have had in the past. Mo greeted us and made us feel at ease and even went to another lot to get a car I was interested in! He even offered to look through their inventory and have cars brought in! Would 100% recommend him and his team! More

Liam was really helpful and thorough to guide us and explained all the necessary steps to complete the process and the transaction. explained all the necessary steps to complete the process and the transaction. More