LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

My tote bag on front was simply thrown and therefore emptied all over back seat , among other items. Repairs that I did not agree to were done. And repairs that done not complected, there was and still emptied all over back seat , among other items. Repairs that I did not agree to were done. And repairs that done not complected, there was and still a clanging noise, that happened while, it was there for ten or more days. # different mangers were on this, they kept leaving for meetings. The ball was dropped. i did not approve of A/C recharge, or trans mission seal as that seal done been recently done at another.shop. More

Easy time getting tire rotation and oil change. Xavier helped explain the scheduled maintenance that was upcoming, and when it is recommended. While I waited for my car, I talked to Liam (who sold Xavier helped explain the scheduled maintenance that was upcoming, and when it is recommended. While I waited for my car, I talked to Liam (who sold me the car 5 years ago) about trade in options, and new models. As always, he answered my questions without pressure. More

My wife and I had a great experience without a lot of pressure. Thank you for working with us on our purchase pressure. Thank you for working with us on our purchase More

Professional, explain in detail what needed to be done. Please check your invoice comp has only 24,500 miles and the invoice shows 28,001. Other than that. Good service Please check your invoice comp has only 24,500 miles and the invoice shows 28,001. Other than that. Good service More

Great communication throughout the entire repair. They took care of their customer. The. Technician did an outstanding job repairing my vehicle. The technicians experience shined with this repair. They took care of their customer. The. Technician did an outstanding job repairing my vehicle. The technicians experience shined with this repair. More

Zane is the best! He has helped me with service on several occasions. He's so friendly and he takes great care of me and my Jeep. He understands my made-up words to de He has helped me with service on several occasions. He's so friendly and he takes great care of me and my Jeep. He understands my made-up words to describe the problems and then explains everything that needs to be done to get things fixed. Zane is very knowledgeable. I have complete confidence in what he tells me. More

Liam is friendly and knowledgeable. He really takes the time to walk you through the whole car-buying/leasing process. He really takes the time to walk you through the whole car-buying/leasing process. More

Maverick has helped me in the past and again with my most recent Jeep. He is literally the best! He goes way above and beyond, is extremely knowledgeable, kind and is just a great person. I highly recommend recent Jeep. He is literally the best! He goes way above and beyond, is extremely knowledgeable, kind and is just a great person. I highly recommend him and will continue to partner with him in the future! More

Andy provided periodic updates and was very professional. He was also helpful in troubleshooting a problem. He was also helpful in troubleshooting a problem. More

Employees in the Service Department were courteous, friendly and professional. They were knowledgeable and answered questions throughly. friendly and professional. They were knowledgeable and answered questions throughly. More