Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing
Lansing, MI
333 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 333 reviews
July 30, 2025
The dealership was awesome and they met all my needs in the time frame I asked for. the time frame I asked for. More
by MRSTEELERS300
Verified Customer
July 29, 2025
Once my part was there they had me in and out within an hour or so hour or so More
by MIDWESTDUTCHMAN79
Employees Worked With
Other Employees :
Andy Porter, Quinn McCollum and Xavier
July 29, 2025
The service department has been phenomenal! Andy Porter has gone above and beyond, answered all my questions and phone calls immediately. Andy Porter has gone above and beyond, answered all my questions and phone calls immediately. More
by wolfj1
July 29, 2025
Getting my vehicle checked in for service was fast and easy. I was frequently kept updated by text message on the progress with my vehicle and tge whole process was seamless Thank You easy. I was frequently kept updated by text message on the progress with my vehicle and tge whole process was seamless Thank You More
by vaynoom44
Employees Worked With
Annette Mclean Service Dept.
July 29, 2025
The service manager greeted me on my arrival. I had made an appointment and she knew my vehicle when I arrived. It showed she was prepared and had reviewed my appointment. The vehicle was imme I had made an appointment and she knew my vehicle when I arrived. It showed she was prepared and had reviewed my appointment. The vehicle was immediately taken in and completed in a reasonable period of time. More
by Charger Owner
July 29, 2025
Super disappointed in the experience at the dealership. I would not recommend buying a vehicle from La Fontaine. I would not recommend buying a vehicle from La Fontaine. More
by Booyah
July 28, 2025
Salesmen was excellent, porter wasw excellent, prep work on the vehicle delivered, needs work, wasn't washed, wax crayon marks all over sticker and tape still in windows on the vehicle delivered, needs work, wasn't washed, wax crayon marks all over sticker and tape still in windows More
by DEANNA.OSBORNE
Employees Worked With
Barney Porzondek
July 27, 2025
Professional. Easy to work with. Customer service was a main point of focus. Made the experience a good one Easy to work with. Customer service was a main point of focus. Made the experience a good one More
by jefarling
Employees Worked With
July 27, 2025
Xavier Bender and team finished my repair as needed in a shorter time period than I believed it would happen. The vehicle was returned clean and is working well. The parts needed were hard to come by but wh shorter time period than I believed it would happen. The vehicle was returned clean and is working well. The parts needed were hard to come by but when they arrived th vehicle was made road worthy. When there was an issue about the battery they put their heads together and put forth a working Ram that is going forward. My experience was one being treated fairly. More
by pastortimjackson
Employees Worked With
Xavier Bender service advisor
