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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing

Lansing, MI

Overview
Employees
Reviews
Vehicles
4.4
333 Reviews
The LaFontaine family’s heritage selling cars dates back over 40 years. We are proud to say we are still family-owned and dedicated to bringing “The Family Deal” to communities all over Michigan. LaFontaine Chrysler Dodge Jeep RAM FIAT Lansing joined LaFontaine Automotive Group in 2016. The LaFontaine family acquired this store from the Snethkamp family that had previously owned store for 30+ years and has continued on the family-owned tradition of delighting customers and giving back to the community.
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6131 S Pennsylvania Ave

Lansing, MI

48911

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Showing 333 reviews

June 05, 2025

I was looking for a vehicle online and Justin got back with me about a couple options and we found one that met my requirements and he took very good care of me. More

by mteske10
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Joe
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June 04, 2025

Need to keep customers informed of vehicle status better and in a timely manner thank you More

by jsgto69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
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June 04, 2025

I had to call to get an update on my vehicle. It was done. This was a different service advisor than previous times. The other lady I worked with was always great. More

by kspitzley2008
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Xander Bender
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June 04, 2025

Annette was wonderful. Polite, informative, efficient and personable Enjoyed the text updates and video download. More

by rgarcia132
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Annette
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June 04, 2025

Everyone from top to bottom was extremely courteous and professional. They answered any questions I had. Thanks for helping me get in the car I wanted. More

by dbry
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Recommend Dealer
Yes
Employees Worked With
Lo, Emma, and the GM.
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June 03, 2025

It is very good dealership,the service is excellent and in time,the staff are very cooperative. Thank you so much. More

by abdullahalshehabi
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mustafa
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June 03, 2025

Very excellent sales person and staff was very cordial to us. Very helpful showing us their availability of new vehicles More

by RICO11009
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Recommend Dealer
Yes
Employees Worked With
Eric Lopez
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June 03, 2025

Very nice and professional customer service! They made me feel comfortable and valued. I will be back!! More

by slaghtst
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Recommend Dealer
Yes
Employees Worked With
Liam Donahue
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June 03, 2025

In my 33 year of buying cars this was the best experience I've had More

by jamesamyx
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Kinney
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May 14, 2025

The worst sold me transmission fluid to to off my power steering reservoir and my vehicles steering rack was destroyed because of it, promised they would fix it then put the blame on me, claiming it was le More

by Kinghollywood88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shawn Bundy, Xavier Bender
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May 17, 2025 -

LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to turn your experience around. Please reach out to Service Manager, Shawn Bundy, sbundy@lafontaine.com at your earliest convenience to discuss how we can turn this experience into a positive one.

May 17, 2025 -

Kinghollywood88 responded

Stop with automated responses i already spoke to them and they offered to fix the issue then went back on their word when i was time to fix the car

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