LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing - Service Center
Lansing, MI
78 Reviews of LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing - Service Center
The service was great, however I feel like communication could improve. I was out of the country so I was a little worried about the situation. could improve. I was out of the country so I was a little worried about the situation. More
Put the wrong color mirror on the driver side and it broke the first fold in. I have a black diamond truck and the mirror is matte blue. Waiting for them to call me back and fix it. Its been two days no broke the first fold in. I have a black diamond truck and the mirror is matte blue. Waiting for them to call me back and fix it. Its been two days now with no call. More
Personnel great. Waiting weeks for warranty approval was lousy !!!! First time I had a warranty claim. Also in the past there was no warning about not getting mo Waiting weeks for warranty approval was lousy !!!! First time I had a warranty claim. Also in the past there was no warning about not getting moisture in the mechanical stow and go seats a few years ago so our lifetime warranty was no good. I had the van detailed when it happened and was told dealer repair would cost $2400. We now longer have a stow for the seat behind the passenger seat.. More
Service advisor Andy Porter was great to work with. He was knowledgeable, informative, and responsive to getting my car issue identified and promptly repaired. The service person who took my original He was knowledgeable, informative, and responsive to getting my car issue identified and promptly repaired. The service person who took my original call was also very helpful, but I don’t get his name. More