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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing - Service Center

Lansing, MI

4.4
78 Reviews

78 Reviews of LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing - Service Center

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July 24, 2025

Very clean, good customer service, kept me informed the whole way for my oil change and tire rotsation More

by sthrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Annette McLean
July 24, 2025

The service was great, however I feel like communication could improve. I was out of the country so I was a little worried about the situation. More

by sanjanagshankar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Bowell
July 22, 2025

Dishonest and disorganized staff. Charged for things that didn’t address the original issue. Poor communication. More

by Jeep24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quinn
July 19, 2025

Put the wrong color mirror on the driver side and it broke the first fold in. I have a black diamond truck and the mirror is matte blue. Waiting for them to call me back and fix it. Its been two days no More

by lois.phelps98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mia Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2025

Zane my service manager is the best I’ve ever had always friendly quick to get stuff fixed. Good communication. More

by andmac222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane
July 17, 2025

Zane from the service department is the absolute best. There is no one else I will take my car to now! Quick, kind, and knowledgeable. More

by TANGUAYNOAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Bonwell
July 16, 2025

Personnel great. Waiting weeks for warranty approval was lousy !!!! First time I had a warranty claim. Also in the past there was no warning about not getting mo More

by bgruner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy in service.
July 15, 2025

Service advisor Andy Porter was great to work with. He was knowledgeable, informative, and responsive to getting my car issue identified and promptly repaired. The service person who took my original More

by LSCWIEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Porter
July 15, 2025

Always good service and professionalism at LaFontaine. No complaints here. Definitely a good experience. Thank you. More

by jandsboyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember anyone’s name
July 14, 2025

Service department is always on time and efficient with service! Didn’t have an appointment and still got me in! More

by xzavier.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane and Quinn
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