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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing - Service Center

Lansing, MI

4.5
61 Reviews

61 Reviews of LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing - Service Center

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July 01, 2025

They did a good job on my repair. .but had trouble getting to service department More

by jnemer57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier Bender
July 01, 2025

I always receive prompt, courteous, and reliable service. This is the 4th vehicle I've purchased here More

by deborah.eddy.tompkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maverick Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2025

Had no issue getting my vehicle in for service, was given a timeline and had my car back as promised. More

by LOLOB422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane
July 01, 2025

They strive to give the best customer experience and they always get my vehicle finished right the first time! More

by deborah.eddy.tompkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam Donahue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maverick Brooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Moustapha Lo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Tompkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
AJ Enojado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The overall manager, Andrew Tompkins is ready and willing to help
July 01, 2025

The service department and my advisor Zane made sure all my service needs were handled in a timely manner all on the same day, including diagnosing a Check Engine light issue and installing a new thermosta More

by beckerjer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane
July 01, 2025

The bill was much higher than the estimate I received for my oil change on Fiat 500x. I questioned bill with the service manager and and they immediately corrected it. Not thrilled with their Ai BOT for ma More

by bash80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
June 30, 2025

Service is always good, however, this time this was a fix of an issue the team had looked at before. Quinn was amazing and they were able to address and provided the necessary information in a short time. More

by amachree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn
June 29, 2025

Service is consistent and does a good job. I have been going there for over 10 years and Zane is a great service advisor More

by lillyjas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane
June 28, 2025

Great service and do quality work. Very professional and follow through with keeping you updated on status. More

by gtryon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Fachting
4.0
This rating includes all reviews, with more weight given to recent reviews.
Emma Tompkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2025

Quinn is always super helpful, with her help I got my Jeep back in prime condition. More

by mbsylvestro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinn McLean
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