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LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing - Service Center

Lansing, MI

4.5
63 Reviews

63 Reviews of LaFontaine Chrysler Dodge Jeep Ram and Fiat of Lansing - Service Center

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June 24, 2025

Wrote down to get an oil change and they total overlooked it. When I took my truck in for a recall. More

by jackdelong1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
June 23, 2025

Andy was professional and easy to work with. Truck was done sooner than expected and the rental pick up handled by Xavier was smooth. More

by mbsplitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy, Xavier and Ryan from service department
June 22, 2025

Dave was very helpful and quick to answer questions regarding an estimate for service repairs. More

by malinaslisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave from collision and repair
June 21, 2025

Zane always does an excellent job caring for my minivan. Give him a raise or a pat on the back More

by terripeterthelen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane
June 20, 2025

WAs very fast and efficient and we were in and out is no time with our Jeep oil changed it was a good experience More

by ajloomis35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not appliable
June 19, 2025

Service writer was very helpful she knew that the collision device was not working and fixed it right away service was very fast and got me on the road faster than expected. More

by jodarcher300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
June 19, 2025

My local CDJR dealership can't handle a Promaster 3500 159, won't fit in their service bays. So I drove all the way back from West Michigan to my old dealership LaFontaine. They did their usual great job. More

by DAWRIGHT34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier in Service
June 18, 2025

Did an excellent job listening to me about the problem I wanted to be checked out! More

by Shelia M Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zane Bonwell
June 18, 2025

Services were completed efficiently and on time. Staff was friendly and gave me timely updates. More

by jimjobuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
June 18, 2025

Xavier was wonderful. Very helpful and patient. Had such horrible experience at Champion…just a mile from me….that is worth the drive to go to you. I have been telling More

by MARYLEE7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
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