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LaFontaine Chrysler Dodge Jeep Ram of Walled Lake

Walled Lake, MI

4.6
5,944 Reviews

1111 S Commerce Road

Walled Lake, MI

48390

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Showing 5,944 reviews

January 06, 2018

Excellent Very helpful Excellent service return my calls right away and she tries her best to last things works out Amy worked with me all the way and the resul More

by Mariam 2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jan 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's great, Mariam, thank you for the review! We are so glad that our team could satisfy your needs, making sure our customers get what they are looking for is important to us. Have an amazing day, and hopefully we'll see you next time!

January 05, 2018

Great experience It was a great car leasing experience! Nick was so helpful in getting me the exact car I wanted and made the whole process easy for me. He answered More

by NowAMiniVanMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Delsasso
Jan 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We are so glad to hear that you had an amazing experience! We love having Nick on our team and he will be so glad to know that he made the entire leasing process a breeze for you. We look forward to working with you again soon!

January 05, 2018

Excellent Service from Everyone and with a smile always I have been going to Shuman for more than 20 years for sales and service. As my sales professional has recently left. Tim was able to slide in with ou More

by MB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalsasso-New Car Sales
Jan 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We really appreciate the 5-star review! We always strive for excellent customer service and it's great to hear that we have continually provided that for you. We will certainly pass along your kind words about Tim, he will be thrilled to hear them. If there is anything else you need, don't hesitate to reach out. Have a great day!

January 04, 2018

Great service Fast and friendly service. The service representative and the tech seemed to really care about delivering the best service possible. I was pleased w More

by rab1521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein, Kyle K.
Jan 08, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you so much for this kind review! We are so glad that the service team was able to provide you with an awesome experience. If there is anything else we can do to help, please feel free to reach out. We hope to see you again soon!

January 04, 2018

Great Service Dean helped me get a recall fix and oil change in less than two hours for my Charger. The employees really care about customer satisfaction. More

by Mohammad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jan 05, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Mohammad, thanks for bringing in your Charger for service. We unconditionally guarantee our service and strive to exceed your expectations on every visit. We hope to see you back next time your car needs a tune-up!

January 04, 2018

Treated me like royalty They were full and Dean moved two cars and opened the door for me all by himself it was cool to watch you could tell he cared. More

by camajrob34
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dean Decker
Jan 05, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for your kind words about Dean. We’re glad he could help provide an enjoyable Shuman experience for you. We value your business and look forward to seeing you on your next visit!

January 04, 2018

#1 for Service! Chris Graham took my RAM in for service and was able to fix my truck in the time frame specified! He communicated with me through out the process and More

by RAMguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Graham
Jan 04, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

That's what we like to hear! We're thrilled that Chris was able to get your truck back into top shape. Please let us know if there's anything else we can do for you!

January 04, 2018

Jeep Compass This was my first time leasing a new car and Amy Luoma was extremely helpful throughout the whole process. She was extremely friendly and was very qui More

by Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Luoma
Jan 04, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thank you for the 5-star review Taylor! We're happy to hear Amy and the team were able to get you the vehicle you wanted! We hope you enjoy it!

January 04, 2018

Powertrain warranty work I had the pleasure of working with Mike Weinstein in service. This man is a class act. From start to finish he kept me informed and when the job was d More

by Zack1980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Weinstein and KC.(shuttle driver)
Jan 04, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

We're pleased to hear Mike and the service team provided you with great service Zack! We hope to be able to help you again! Let us know when you're ready for your next service appointment!

January 04, 2018

Go See Nick at Shuman! This is our third car from Nick Dalsasso at Shuman. We could not be happier. Nick always makes sure we get the best deal AND still get all the luxury More

by Sam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dalsasso
Jan 05, 2018 -

LaFontaine Chrysler Dodge Jeep Ram of Walled Lake responded

Thanks for the review Sam! We're so happy that you keep coming back to us for more vehicles. We always want you to get the best deal and however many features you want on a car. Congratulations on another new car and we look forward to doing business with you again!

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