LaFontaine Ford of Grand Rapids
Grand Rapids, MI
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LaFontaine Ford put in a new wheel and a new cabin air filter. I dropped of my car the night before which is really convenient. The parts came in very quickly. They were so fast at putting in the new whee filter. I dropped of my car the night before which is really convenient. The parts came in very quickly. They were so fast at putting in the new wheel and changing the cabin air filter. I was still at work so they drove my car to my home. My car drives so nicely now and the air inside is so fresh. LaFontaine reps are always very pleasant, professional they keep me up to date with every step of the process. I definitely recommend LaFontaine Ford. Great service! More
The dealership was able to find the vehicle we were looking for within a day and then transferred to their lot within a couple days. Great staff and helpful with questions. looking for within a day and then transferred to their lot within a couple days. Great staff and helpful with questions. More
The salesman, Bryan Buckner, was incredibly helpful and professional from the first call to closing the sale. He didn't pressure me, which I appreciated, yet followed up with me to see if he could answer a professional from the first call to closing the sale. He didn't pressure me, which I appreciated, yet followed up with me to see if he could answer any other questions about the vehicle I was interested in. The finance manager, Whitney Reid, was also terrific to work with. She patiently went over every package option with me so that ,by the time the deal was finished, I left feeling confident in my purchase decision. They were both friendly and personable throughout. More
Very polite people and no pressure to buy anything from them. They answered my questions and they got the deal closed quickly. They have my future business in the future them. They answered my questions and they got the deal closed quickly. They have my future business in the future More
Jeffery Crouch and Ethan Kelty of LaFontaine Lincoln provide superb customer service. Extremely professional, knowledgeable, and just genuinely kind and good human beings. Have purchased three vehicles provide superb customer service. Extremely professional, knowledgeable, and just genuinely kind and good human beings. Have purchased three vehicles from them now and can’t think of calling anyone else. Highly recommend. More
Excellent service. Friendly and knowledgeable. Helpful in every way. Have dealt with LaFontaine in the past and always been happy. Friendly and knowledgeable. Helpful in every way. Have dealt with LaFontaine in the past and always been happy. More

