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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.7
246 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 246 reviews

March 24, 2026

Great service and I know I can trust the mechanics. I also appreciate the communication throughout the process More

by vickimanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kylee
March 19, 2026

LaFontaine Ford put in a new wheel and a new cabin air filter. I dropped of my car the night before which is really convenient. The parts came in very quickly. They were so fast at putting in the new whee More

by Jane Moore
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Andrew H
March 16, 2026

The dealership was able to find the vehicle we were looking for within a day and then transferred to their lot within a couple days. Great staff and helpful with questions. More

by Christopher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Buckner
March 13, 2026

The salesman, Bryan Buckner, was incredibly helpful and professional from the first call to closing the sale. He didn't pressure me, which I appreciated, yet followed up with me to see if he could answer a More

by Silverbackgorilla89
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Bryan Buckner
March 07, 2026

Always taken care of in a timely manner. Go to LaFontaine Ford of Grand Rapids More

by Ricbee
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jordan Lawson, River Bilinsky
March 03, 2026

Very polite people and no pressure to buy anything from them. They answered my questions and they got the deal closed quickly. They have my future business in the future More

by MICHAEL.SHEPARDSR
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
James ( service technician)
March 01, 2026

I always take my car there for oil changes. No appointments needed and their service is always good. More

by Kiaowner
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don’t remember their names
February 28, 2026

Jeffery Crouch and Ethan Kelty of LaFontaine Lincoln provide superb customer service. Extremely professional, knowledgeable, and just genuinely kind and good human beings. Have purchased three vehicles More

by CMG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffrey Crouch, Ethan Kelty
February 27, 2026

Excellent service. Friendly and knowledgeable. Helpful in every way. Have dealt with LaFontaine in the past and always been happy. More

by gbozgtr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Cole
February 27, 2026

My wife loves going to this dealership. They are very nice, quick and thorough. Thanks for treating my wife with respect. More

by drbrow7
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
All of them.
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