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LaFontaine Ford of Grand Rapids

Grand Rapids, MI

4.6
212 Reviews

3385 Alpine Ave NW

Grand Rapids, MI

49544

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Showing 212 reviews

August 28, 2025

They were friendly, listened to what we were looking for in a truck and went above and beyond to get us in a new 350 super duty More

by sandrastachnik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert VanHorn
August 28, 2025

Great service team Drew and Kyli and River are top Dawgs when getting in for an appointment. More

by Logan M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew, River, Kyli, Nick
August 14, 2025

The service department did a find job. Keep up the good work. I would recommend them to my friends. More

by tmay93cobra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know there names.
August 14, 2025

parts staff were great and helped us order part and set up appointment miss the body shop and that may impact our next purchase. like body shop at our dealer location More

by cindy_lowe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
parts guy that was in body shop before
July 24, 2025

River was very professional , knowledgeable and quick on all the needs of the service .TY More

by ovigombos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River
July 23, 2025

The service staff are very polite and professional. There is generally a very short waiting time for most service items More

by Bogey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Elijah and Nick
July 19, 2025

Very pleasant and thorough I am sure pleased with all the staff and recommend using their service to friends and family More

by Budget
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River
July 18, 2025

The oil change part of the dealership is the best part of the whole Dealership! They are very kind and professional! More

by Susanmcdermont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick and Cesar
July 14, 2025

Love the dealership and the people that make up their team. Great experience during the purchase, service, and maintenance of my vehicle… More

by John D DeBlaay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
River
July 03, 2025

Drew setup and completed my 90,000 mile service. He was able to get me in and my service completed the next day, along with a couple other things I wanted done. I definitely recommend Drew and LaF More

by Paul S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew
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