LaFontaine Subaru
Commerce Charter Township, MI
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Kevin and Brett at the service center were amazing! They not only help to resolve all my initial fears especially having a 23 ascent which is Subaru‘s newest model which means they still haven’t worked They not only help to resolve all my initial fears especially having a 23 ascent which is Subaru‘s newest model which means they still haven’t worked out all the kinks yet. Kevin was able to use existing warranties combined with my warranty so all I had to pay for was the oil change. I ended up getting new front brakes and a brand new exhaust manifold completely covered under warranty, amazing! Brett helped to fix my CarPlay and wouldn’t give up until the issue was resolved. This is why I buy my cars here and this is why I keep coming back because their folks genuinely care about their customers. I drive an hour and a half one way to get to this dealership and it’s completely worth it! Way to go guys, great job! Air hi-five!!!! More
I have always brought my Subaru Outback to LaFontaine Subaru for routine service since I bought it - plus my prior Forester. They make sure to address any maintenance that should be done, tire rotations Subaru for routine service since I bought it - plus my prior Forester. They make sure to address any maintenance that should be done, tire rotations or tire replacement, oil and filter changes, etc. I am not the expert, so I relay on their expertise. Love the staff - Luc is thorough and checks all the boxes, explains things to do now, or next time. I usually wait in their waiting room, which is comfortable. I have no reason to check out another service shop! More
I take my Legacy to Lafontaine Subaru for all my service needs. Their staff are terrific, and they always do a great job for me. My only wish is that they offered more amenities for waiting service customer needs. Their staff are terrific, and they always do a great job for me. My only wish is that they offered more amenities for waiting service customers. There's coffee and wifi but little else. If they address that situation, I give them 5 stars. More
Everyone here is always so kind, and dare I say funny! ? Appointments are easy to come by, and are so easy to make on the website for service. I really appreciate that everyone is so kind when you're waiti ? Appointments are easy to come by, and are so easy to make on the website for service. I really appreciate that everyone is so kind when you're waiting for your car to be completed. When waiting, there are refreshments and some snacks available, which is nice! I also love being able to see the inspection video of the car while I'm in the waiting room; that's so cool!! Everyone makes you feel like family when you're here - and you truly do not find that at every dealership. It's quite a drive for me to come here, almost an hour one way - But I am happy to do it, because of the outstanding service I receive, not only this time; but every time! More
Needed a quick oil change and inspection for my wife's car before she goes to Ohio. Got in and out with no issues. Thanks Luc and Cory and lube team. car before she goes to Ohio. Got in and out with no issues. Thanks Luc and Cory and lube team. More
My experience here was amazing, Luc in service got me in & out of the dealership within an hour for my oil change, tire rotation, & system upgrade! I would definitely recommend these guys! & out of the dealership within an hour for my oil change, tire rotation, & system upgrade! I would definitely recommend these guys! More
My oil change only took about 1. 5 hours. Very satisfied with the service department. Even though I live a far distance now, I will still return to this dealership for service. 5 hours. Very satisfied with the service department. Even though I live a far distance now, I will still return to this dealership for service. More

