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Laird Noller Ford Topeka

Topeka, KS

4.7
1,153 Reviews
Laird Noller Ford has over 150 years of experience in servicing your vehicle. We take great pride in what we do.
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2245 SW Topeka Blvd

Topeka, KS

66611

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Showing 1,153 reviews

December 05, 2025

Peter was very helpful with the selection of my tires and service. I highly recommend him in your service department very professional. More

by dj Fine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Hilathom
December 02, 2025

I drove all the way from Maryville, MO to Topeka, KS in snow just to see a car they listed online for $28,744. What a waste of time, gas, and patience. When I arrived, the salesman Isiah told me the “or More

by Ds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Isiah
Dec 02, 2025 -

Laird Noller Ford Topeka responded

Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating it must have been, especially after traveling in difficult weather. We do want to clarify that our vehicles are priced online at our best and most competitive pricing, which means we have very little room for negotiation. While we are always willing to discuss pricing, we do not have thousands of dollars available to discount beyond what is already listed. We never want any customer to feel misled, and we’ll be reviewing your concerns with our team to ensure transparency and communication are handled correctly. We appreciate you bringing this to our attention and hope we have the opportunity to earn back your trust in the future. The GM will be reaching out to discuss your experience more in depth.

November 21, 2025

Evelyn Akins is fantastic! I would highly suggest purchasing a vehicle from Evelyn! I have already referred someone to her!! More

by Cristi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Akins
November 15, 2025

Just writing to complain about the terrible customer service we have gotten from this dealership! We purchased a supposedly new 2024 pickup mind you it had over 1600 miles on it but saying it was new More

by Dave Herrman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
The salesman is no longer employed there
November 01, 2025

10000 mile service in and out in less then an hour. Comfortable waiting area. Nice. More

by depperson8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Stallbaumer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2025 -

Laird Noller Ford Topeka responded

Thank you for sharing your experience! We’re glad your 10,000-mile service was quick and that you enjoyed our comfortable waiting area. We appreciate your feedback and look forward to serving you again!

October 26, 2025

I am very happy with all work I have had done at this dealership in Topeka. More

by William_tarnower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven May
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roland Stallbaumer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Naylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2025 -

Laird Noller Ford Topeka responded

Thank you for taking the time to review us and thank you for choosing us!

October 26, 2025

Both Evelyn and Courtney were quick to respond to my request on the status of the vehicle, I saw online. Both of them were courteous and answered any question that I had. They both helped me to get to a More

by sharpejay67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn akins
Nov 08, 2025 -

Laird Noller Ford Topeka responded

Thank you for sharing your experience! We’re glad Evelyn and Courtney were able to assist you promptly and answer all your questions. We understand distance can be a factor, but we truly appreciate your kind words and hope to assist you with a vehicle in the future if the opportunity arises!

October 20, 2025

I had a great experience working with this dealership! Everyone was very kind and never pushy. I would make the drive just to work with them again on my next vehicle. More

by Alyson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evelyn Akins
Nov 08, 2025 -

Laird Noller Ford Topeka responded

Thank you for your kind words! We’re thrilled to hear you had a great experience and felt comfortable with our team. It means a lot that you’d make the drive to work with us again—we look forward to helping you with your next vehicle!

October 18, 2025

Bought my ford escape from laird Noller ford in Topeka in July 2025 and since can’t get any of the issues resolved due to no one will call me back. I’ve called there 5 times and get sent to voicemail every t More

by ~JustMe~
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cordaryl Banks
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance sales
Nov 08, 2025 -

Laird Noller Ford Topeka responded

We sincerely apologize for the challenges you’ve experienced and the frustration this has caused. This is not the level of service we strive to provide, and we truly regret that your concerns have not been addressed promptly. We would like the opportunity to make things right and resolve these issues. Please reach out to our Customer Experience Manager directly at customerconcerns@lairdnoller.com we can work with you personally to address your concerns and find a solution. Your feedback is important, and we are committed to improving our processes to ensure this doesn’t happen in the future.

August 30, 2025

Careful, they charge for everything. Got a diagnostic charge for EVERYTHING I thought was wrong and not just a total vehicle diagnostic $190 for every diagnostic. Caution when going More

by NB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dennis
Sep 05, 2025 -

Laird Noller Ford Topeka responded

We’re very sorry to hear about your experience and understand your frustration. We’d like the opportunity to review the charges and address your concerns. Please reach out to us directly at customerconcerns@lairdnoller.com so we can work with you on this matter.

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