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Laird Noller Hyundai Topeka
Topeka, KS
361 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 361 reviews
April 07, 2016
Rude, unresponsive to requests for information I have been to this dealer before and was quite pleased, but this time was completely different. First, I brought in two cars, one for extensive main I have been to this dealer before and was quite pleased, but this time was completely different. First, I brought in two cars, one for extensive maintenance and the other for simply an oil change. I called days ahead and made appointments to ensure I could get the oil change vehicle quickly and leave. After 1 1/2 of waiting I tried to ask several reps for an update. They ignored me, walked by me, and then went to help other people - people who did not make appointments (I asked them). Their vehicles were see "first come first serve" and mine sat. Also, the cost for the tune up, oil change and tire rotation was nearly $500. That is ridiculous. I took the bill to another auto shop where I have work done and the manager said they would have changed me about half of what Lincoln charged. I felt very unappreciated and will never go there again. Though I love my Lincoln, I will never buy another one because of the poor, poor customer service. More
by Gkurz007
Employees Worked With
Not sure who it was - no name tag., Brian Cox
April 06, 2016
New Car Thanks to Howard Cherry for doing the best job at selling me my new car. I'm real happy about my new car. It's the nicest car I've ever had it drives Thanks to Howard Cherry for doing the best job at selling me my new car. I'm real happy about my new car. It's the nicest car I've ever had it drives so smooth. Thanks for making car so dependable and looking so good. More
by shoulders.penny
Verified CustomerEmployees Worked With
Howard Cherry
April 06, 2016
All around service excellence! This past Saturday, I arrived at Laird Noller to test drive a car, even though I had preconceived notions that I was purchasing a different make and m This past Saturday, I arrived at Laird Noller to test drive a car, even though I had preconceived notions that I was purchasing a different make and model elsewhere. This all changed after my test drive of the Mazda CX-5. Not only was it perfect for me, but the sales employee Nate was extremely helpful during the entire process. I also appreciated how respectful the entire staff was as well; as a woman I was getting used to going into car dealerships with my husband and being ignored as salesmen tried to only sell a car to him! This did not happen once at Laird Noller, Nate made sure to include both my husband and I in the conversation while pointing out details that appealed to each of us; I greatly appreciated this since it was my first new car purchase! Thank you for all your help!! More
by pattis916
Employees Worked With
Nate Hernandez
March 11, 2016
Review They were very helpful and helped me choose the right vehicle for my needs. I selected the car I wanted and they found it for me right away. They were very helpful and helped me choose the right vehicle for my needs. I selected the car I wanted and they found it for me right away. More
by bcrob68
Employees Worked With
Joseph Miller
February 26, 2016
Dissapointed in last service I had an oil sending unit bad on my car.. The Dealer ordered the part and scheduled an appointment to make repairs. I was told when the part was order I had an oil sending unit bad on my car.. The Dealer ordered the part and scheduled an appointment to make repairs. I was told when the part was ordered that it would be fine to drive till they could get part in. I dropped off my car at 7:30 am on the following Thursday and expected 3-4 hours for service, which I was told it would take. At 2:30 pm that after noon I was called and told they had not even started the job. I would have to leave my car overnight, which the one being repaired is the only car I have. I could not do that so I picked up my car an drove home. The next day I got up and left for work. My husband called me and told me to check the oil because there was a large spot on our driveway where the car had been parked overnight. I took it back to the dealer and was told " oh yes that part could be leaking". Why was I told 3-4 days earlier that I would be fine driving it out of town if there was a possibility of it leaking.??? I had to have a rental car that was covered by my extended warranty which should not have been charged to them due to this being a Dealer/ Service center issue of not providing the service in a timely manner. I just think this could have been handled a little better and hope I can find another provider for service in my town since there is still Factory warranty and extended warranty on my car. More
by not happy
Employees Worked With
Tara Deegan
February 19, 2016
excellent Experience was great. Ron was very knowledgeable and helpful. He listened to what i wanted and i felt he found the beat deal for me. Experience was great. Ron was very knowledgeable and helpful. He listened to what i wanted and i felt he found the beat deal for me. More
by CHIPPERGIRL99
Employees Worked With
forgot name....but helped with bluelink setup, Ron Bozarth
January 11, 2016
our new used baby Very pleasant and enjoyable experience. Tim Mallams and the rest of the staff were very helpful and lighthearted. Really enjoyed the laid back, atom Very pleasant and enjoyable experience. Tim Mallams and the rest of the staff were very helpful and lighthearted. Really enjoyed the laid back, atompshere that the dealership had. would definately go back in the future. 'thank you More
by kathy w
Employees Worked With
the whole staff that day was very pleasant and helpful.
January 03, 2016
Excellent, Professional Service during cross country trip While traveling from Nebraska to Texas for my daughter's wedding reception, my family had an unforeseen need for service at a dealer. Service Advisor While traveling from Nebraska to Texas for my daughter's wedding reception, my family had an unforeseen need for service at a dealer. Service Advisor Brian Cox worked us in to the busy schedule, was very professional, and soon had us on our way again with a solution to our problem. More
by bryan402
Employees Worked With
Brian Cox
December 05, 2015
New buying experience with this dealership. I would like to express what a great experience this was and to give our salesman Jimmy Brough a hugh thank you for all he did to complete this transa I would like to express what a great experience this was and to give our salesman Jimmy Brough a hugh thank you for all he did to complete this transaction. He went way above and beyond to take care of our needs. All the staff from Noller Lincoln was very helpful and considerate and we came home with the car of our dreams. More
by nollerm1217
Employees Worked With
Nate Hernandez
November 30, 2015
My Hyundai Experience Great experience. Cordaryl was awesome to work with. He helped turn a bad experience into a good one. He and the finance team at Hyundai made things s Great experience. Cordaryl was awesome to work with. He helped turn a bad experience into a good one. He and the finance team at Hyundai made things so easy. I love the car and would highly recommend them all. More
by N.BERMUDEZ
Employees Worked With
Cordaryl Banks
