Lake Ford

Luis was very helpful. I have a maintenance package with purchase but like upgrading to full synthetic. Luis ensured I was only charged the $20 difference given the coupons I have a maintenance package with purchase but like upgrading to full synthetic. Luis ensured I was only charged the $20 difference given the coupons they had at the time. More

Over all was great. Trying to over sell product or upgrade product with a truck that has 18000 miles on it wasn't so productive after I asked for the fluids to be checke Trying to over sell product or upgrade product with a truck that has 18000 miles on it wasn't so productive after I asked for the fluids to be checked because I tow a camper. More

Prices suck. 250 for an oil change is ridiculous. And they had to keep my car for an extra day to apply a Ford recall upgrade 250 for an oil change is ridiculous. And they had to keep my car for an extra day to apply a Ford recall upgrade More

Great experience. Great selection of vehicles. Would recommend to other family and friends. Thanks again. Great selection of vehicles. Would recommend to other family and friends. Thanks again. More

Has problems identifying and correct mechanical issues. Processes to resolve mistakes is full of errors. Processes to resolve mistakes is full of errors. More

They went above and beyond! Never had any worries when dealing with true professionals like Gena and Allyson. They made a pain in the xxx situation easy and stress free. Never had any worries when dealing with true professionals like Gena and Allyson. They made a pain in the xxx situation easy and stress free. More

I recently bought a 2023 F-150 Tremor from Billy. I went into the dealership just looking and walked out signing the papers to buy. I had a great experience and would go back again. I went into the dealership just looking and walked out signing the papers to buy. I had a great experience and would go back again. More

I had a great experience at Lake Ford thanks to the outstanding customer service provided by Treavor Sellnow. He was helpful, knowledgeable, and professional, showing a genuine interest in ensuring tha outstanding customer service provided by Treavor Sellnow. He was helpful, knowledgeable, and professional, showing a genuine interest in ensuring that I was comfortable and confident with my new vehicle purchase. His approach to working with me was exceptional, as he was very patient and responsive throughout the entire process, but did not overwhelm or pressure me into making any decisions, which made me feel valued as a customer. He went above and beyond and most definitely earned my business. I will reach out to him directly for my next vehicle purchase, and pass along the recommendation to family and friends. More

had a problem returning messages that made it impossible to receive a loaner which i really needed after the suv was not done when promised to receive a loaner which i really needed after the suv was not done when promised More

I came in to get my oil changed and it was done in less than a hour and Micah was very courteous with me than a hour and Micah was very courteous with me More