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Lake Hartwell Ford - Service Center

Royston, GA

4.5
58 Reviews
Call Service Center (706) 249-4190

58 Reviews of Lake Hartwell Ford - Service Center

Sort by
August 20, 2025

Fast and friendly service at this dealership. Got me in quick and provided great service. More

by goebejw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawson Cronic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 19, 2025

Expensive v e r y e x p e n s I v e 0 More

by Johnno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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Aug 20, 2025 -

Lake Hartwell Ford responded

Hi Johnno! We really appreciate your feedback and apologize that the pricing has gone up on a lot of services and products. Unfortunately, labor rates continue to increase as well as parts and supplies. We try to take care of as much of those increases as possible without passing them all off on the consumer, but we apologize you are feeling the effects of that. We do appreciate your business and hope everything else was right in line with your expectations.

August 14, 2025

They were fast and reliable, found the problem within hours and I had my truck back in a few days. More

by ccawthon19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen, service dept
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Aug 20, 2025 -

Lake Hartwell Ford responded

Thank you so much for the great review of your service here at Lake Hartwell Ford. We are so glad we were able to not only diagnose the issue for you, but have you up and running in just a few days. We look forward to working with you again and are so glad you're part of the family!

July 31, 2025

Service timeliness needs improvement. --- coordination is poor too ... it could be the small size impacting both More

by jspivey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen
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July 18, 2025

Y’all sell people lemons employees are rude I filing lamon law suit actually horrible place and I would never recommend no, they did not correct my issue. They sold me a lemon. I told them a few days af More

by lorihunt34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Debbie Collins
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Fincher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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July 17, 2025

The mechanic doesn't know what they are doing. Sorry place!! Very unprofessional people! Will rip you off . More

by davidwkirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephen Dove and Anthony
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July 15, 2025

Every time i call service and ask for steve dove he always take care of me in a professional way and gets my vehicle in and out and his macanic does a good job More

by Mark segars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stevie Dove
Report | Print
Jul 16, 2025 -

Lake Hartwell Ford responded

Thank you for letting us know we are doing a great job and are able to professionally handle situations that come up. We strive to make sure we are meeting expectations for everyone and taking care of each individual need. We appreciate the trust in the dealership and our service department greatly!

July 12, 2025

This dealership is close by and the staff is very nice when I bring my car in. More

by anitaray63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and office
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Jul 16, 2025 -

Lake Hartwell Ford responded

Thank you so much for the kind words and review. We appreciate you taking the time to leave this for us greatly and hope to always work for these 5 star reviews.

July 07, 2025

Very informative, quick with service and kind. Will truly consider buying my next vehicle from them as the service department is very good. More

by globe777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve?
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Jul 14, 2025 -

Lake Hartwell Ford responded

Thank you so much for the words of encouragement about our service department. We hope that each and every visit here results in the same experience and we are so glad you chose us. Thanks for being part of the Lake Hartwell Ford family!!

July 04, 2025

Great timely professional service! ! I was kept up to date throughout the service process Roger is very knowledgeable and informative More

by daddy2tck
Recommend Dealer
Yes
Employees Worked With
Roger
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Jul 14, 2025 -

Lake Hartwell Ford responded

We are so grateful for our customers such as yourself that trust us day in and day out to get the job done and deliver on our customer service as well. Thank you for taking the time to let others know how we are doing too!!

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