Lakeside Chevrolet

The only good part of this dealership, was the salesman and the vehicle I purchased. Every other part of the entire 5 or 6 hours I spent here was debating extra charges that kept trying to be added. and the vehicle I purchased. Every other part of the entire 5 or 6 hours I spent here was debating extra charges that kept trying to be added. More

I've only had the truck for about6 weeks now and the service has been very good ,the sales personal have been very good ,especially Ron he has done an excellent in helping me with some little problems service has been very good ,the sales personal have been very good ,especially Ron he has done an excellent in helping me with some little problems in setting up little things in the truck so I understand how they work, will recommend this dealership. More

I bought a 2018 Mustang. I was impressed with how much Kyle knew about the car. He explained the technology package very well. The paperwork felt a little rushed but, overall I was impressed with how much Kyle knew about the car. He explained the technology package very well. The paperwork felt a little rushed but, overall, it was an easy transaction, the delivery was well coordinated, and the price was fair. More

They have nice vehicles and friendly people the brothers were great and helpful go visit them were great and helpful go visit them More

Once they found out we didn't need financing, seems the finance guy didn't give a xxxx about me. Would not recommend anyone, so much for trying to stay with local businesses. finance guy didn't give a xxxx about me. Would not recommend anyone, so much for trying to stay with local businesses. More

They rushed thru the paper work and 1 paper did not get signed and the interest rate on the contract with bank was wrong. I know we are all human and mistakes happen. But other than this it went fine. signed and the interest rate on the contract with bank was wrong. I know we are all human and mistakes happen. But other than this it went fine. More

Everyone and everything was good. The only thing I didn’t like was the added fee of over $1000 for prep and acquisition. Nobody told me about that and was very surprised. Would’ve The only thing I didn’t like was the added fee of over $1000 for prep and acquisition. Nobody told me about that and was very surprised. Would’ve been nice to get a little help with that off the price. Otherwise all good. More

I had a great experience at first with Lakeside Chevrolet. I was having serious issues with my car to the point where it wasn't safe to drive to the dealership for repairs. Abbey was super helpfu Chevrolet. I was having serious issues with my car to the point where it wasn't safe to drive to the dealership for repairs. Abbey was super helpful in coordinating a tow truck to pick up my vehicle while I was at work so I didn't have to worry about it which took a lot of stress off my plate. She was even able to negotiate a discount on parts with GM on my behalf. I am very grateful for her help and for going above and beyond that day. However, I am very disappointed in the lack of communication, lack of follow-through, and false promises after that first day. As of today, my car has been at Lakeside Chevrolet for 30 days. I knew the repairs may take a while and parts had to be ordered which takes time, which is completely fine and understandable. But I have had to call to get an update on my car several times because no one has taken the initiative to call me unless I've asked them for call back with an update. Today I called 3 times before anyone, including the operator, picked up the phone. I expressed my frustration with the lack of communication and was transferred to Andy, who I was told is the Sales Manager. I started explaining my situation and felt as if he couldn't get me off the phone fast enough because he didn't seem to want to hear about any problems. Shortly after speaking with him, I finally received a phone call from the service department stating they are "working on it" and would call me with more updates later today. We'll see if I actually get a phone call. Unfortunately I no longer trust your word and am not confident you will call me unless I call you first. Your website states "Lakeside's mission is to provide customers who live or work in Kosciusko County with an enjoyable car-buying experience and dependable service." You lived up to that expectation on Day 1 which I am still grateful for, but I have not experienced "dependable service" from you in the last 29 days. More

Lakeside service people have always done a good job with scheduling and their service work. scheduling and their service work. More