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Land Rover Boerne

Boerne, TX

Overview
Employees
Reviews
Vehicles
4.6
538 Reviews
Welcome to Land Rover Boerne Land Rover Boerne is located at 32120 IH-10 West, Boerne, TX 78006, and is part of Shottenkirk Automotive Group. Our dealership is premier among Boerne dealerships as we serve customers from Kerrville, Fredericksburg, New Braunfels and surrounding Texas areas. We treat the needs of each individual customer with paramount concern, so give us a try over other Land Rover dealerships in Texas. After all, we are part of Shottenkirk Automotive Group and we know that you have high expectations. We’re ready to meet and exceed those standards each and every time. Allow us to demonstrate our commitment to excellence!
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32120 IH-10 West

Boerne, TX

78006

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Showing 538 reviews

June 09, 2024

Nice and professional staff all the way around. Easy to work with and knew there product well. More

by ROGERI4DR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Keith, Carlos Betancourt, Ernesto Davilla
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Jun 12, 2024 -

Land Rover Boerne responded

Hi, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Land Rover Boerne in the future!

Helpful
June 09, 2024

Nathan was very helpful in addressing all the vehicle needs. The vehicle was ready as promised. Excellent service. More

by KJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Main (5 stars)
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Jun 12, 2024 -

Land Rover Boerne responded

KJ, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
June 08, 2024

Something not right about service department. Very much try to oversell you on maintenance and phony repairs. They were likely unaware I know this car intimately and had previously done all se More

by Diamondcutter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know name.
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Jun 12, 2024 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

Helpful
June 08, 2024

Not honest. Total ruin my car, when it went for one thing came out with a bunch of other things that my car did not had previously. Total loss. Never going More

by Adriana and Jorge Cigarroa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank
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Jun 12, 2024 -

Land Rover Boerne responded

Hi, thank you for your feedback. We would like to extend our most sincere apologies. Your feedback will help us ensure that this experience doesn't happen again, and we would like the opportunity to discuss options to ensure your satisfaction. Please contact us at 830-368-2119 and ask for one of our managers.

Helpful
June 07, 2024

Fantastic! Zak was super in service. All the staff was outstanding. Helped me on a Saturday afternoon. I was friends m out of town. They were life savers. More

by connielangford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zak in service would give a 10 plus
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Jun 12, 2024 -

Land Rover Boerne responded

connie, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

Helpful
June 06, 2024

A+ Great job! They fixed it! Great service! Couldn’t have asked for better! Ya! More

by TPARKER10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2024 -

Land Rover Boerne responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

Helpful
June 04, 2024

The Advisor Zach took his time to explain my charges and what the ext warranty did and did my cover, the parts guy Mark Carrasco was very accurate on the price of the parts I had to pay for and the technici More

by lramos12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Haines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Fagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neal Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Gies III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timo Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Osorno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sterling Smoak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Zapata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Carrasco parts department 5 stars.
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Jun 05, 2024 -

Land Rover Boerne responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

Helpful
June 04, 2024

I have always had excellent service at this dealership the only negative thing I can say is in regards to my 2020 Velar infotainment not being able to be updated because the new software isn’t compatible. More

by sandyjenschke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Whitlock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Solano
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 05, 2024 -

Land Rover Boerne responded

sandy, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Land Rover Boerne

Helpful
June 02, 2024

Nathan in the service department is great to work with! He made sure everything was taken care of! More

by DEVANHAMBY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Jun 03, 2024 -

Land Rover Boerne responded

DEVAN, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
June 02, 2024

Lorena was great! She helped me in every way possible and made sure I was up to date on the status of my vehicle. Recommend talking and doing service through her. More

by CRYSTAL_GUADALAJARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorena Castañeda
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Jun 03, 2024 -

Land Rover Boerne responded

CRYSTAL, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
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