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Land Rover Boerne - Service Center

Boerne, TX

4.6
499 Reviews

499 Reviews of Land Rover Boerne - Service Center

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September 24, 2025

I have been calling for several days and leaving a message for the service dept., I have yet to receive a call back. This is for an issue that I thought was resolved but has returned. I am extremely d More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Sep 24, 2025 -

Land Rover Boerne responded

Jan, we don't have a record of your call. Can you please give our service director, Michale Fletcher, a call at 830-251-2800.

September 21, 2025

I appreciate the updates on my vehicle while it was in service. The loaner was very nice and vehicle was washed and ready for pick up when I arrived. Thank you again. GFL More

by georgeflong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2025 -

Land Rover Boerne responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover Boerne. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

September 18, 2025

Great service! David, the service advisor went above and beyond to get us the service we needed!!! More

by Injndj1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David De Leon
Sep 18, 2025 -

Land Rover Boerne responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

September 12, 2025

Most recently I had experience with the service staff at Boerne Land Rover. They were outstanding. I was met by Mike with whom I had spoken on the phone. He was courteous and knowledgeable. Later a young ma More

by vickithollmig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Rhoads
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Ewart, Chris Craigg
Sep 12, 2025 -

Land Rover Boerne responded

Thanks for sharing your thoughts about your experience with Land Rover Boerne. We appreciate your business and hope to see you again soon! We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

September 12, 2025

Excellent service, we have got vehicle on time and representative was very nice and friendly! More

by Pandyamamta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2025 -

Land Rover Boerne responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

August 30, 2025

Service tech Maryann very attentive, friendly and professional. Service time was extended but was provided transportation to near shopping mall so time passed fast. More

by EBUTLER007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2025 -

Land Rover Boerne responded

Thank you for choosing Land Rover Boerne. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

August 20, 2025

As always the service department went above and beyond. Zack is always willing to help and is top notch! More

by mseangillispie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2025 -

Land Rover Boerne responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Land Rover Boerne. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 15, 2025

I had an ac issue, I was taken in right away. The staff was fantastic. More

by SANTAMARTINEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Banda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Deboe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cynthia Barrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Land Rover Boerne responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Land Rover Boerne. We look forward to having you as one of our valued customers for many more years to come! We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

August 15, 2025

Done . . . . . . . . . ....,. ...., . . . More

by SANTAMARTINEZ
Recommend Dealer
Yes
Employees Worked With
Lorena Castaneda
Aug 15, 2025 -

Land Rover Boerne responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. We look forward to assisting you with your future sales and service needs at Land Rover Boerne!

July 29, 2025

Great customer service. Was very accommodating with my needs. Mary in repairs gives her 10 stars. She even took time to show me how to turn off auto in my vehicle. More

by Josie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maryham Jaghori
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Land Rover Boerne responded

Josie, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Land Rover Boerne!

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