Land Rover Hartford

Service has been an issue since we purchased our first vehicle from them. Sales has always been superb. I believe the actual mechanics are very skilled but the service department, itself, is deplorable. vehicle from them. Sales has always been superb. I believe the actual mechanics are very skilled but the service department, itself, is deplorable. Tough to make an appointment. Communication is insufficient. I was contemplating purchasing a new vehicle in December and chose another brand specifically due to the lack of service suooort from Hartford. More

Claudia Dijmarescu was absolutely wonderful! We purchased our first ever Land Rover and it was a very pleasant experience. Claudia was extremely knowledgeable about the Discovery Sport that we We purchased our first ever Land Rover and it was a very pleasant experience. Claudia was extremely knowledgeable about the Discovery Sport that we were interested in and was able to answer all of our questions about the vehicle and all of the available options that came with it. She even delivered our new Discovery to our home, once all the paperwork and any needed servicing was completed. She gave us her personal cell number so she could answer any additional questions once we had the vehicle in our possession. I would highly recommend Claudia and Land Rover Hartford to anyone in the market for a new or pre-owned Rover. More

Excellent service ! The team had effective communication and explained everything we needed to know for our car. The team had effective communication and explained everything we needed to know for our car. More

So I picked up my 2025 range rover sport two weeks ago and im so happy that David b. My sales rep and I hashed it out that worked for the both of us. What a experience to actually drive one! Thanks again and im so happy that David b. My sales rep and I hashed it out that worked for the both of us. What a experience to actually drive one! Thanks again land rover of Hartford and David b. More

Absolutely thrilled with my new Range Rover, and I owe a massive thank you to Dave B at the dealership! From the moment I walked in, Dave was welcoming and genuinely interested in helping me find the perfec massive thank you to Dave B at the dealership! From the moment I walked in, Dave was welcoming and genuinely interested in helping me find the perfect vehicle. His knowledge about the Range Rover lineup is impressive; he patiently walked me through the features and options, ensuring I understood everything. I never felt rushed or pressured, which made the car-buying experience enjoyable and stress-free. The entire sales process was smooth, with transparent pricing and no hidden fees. Dave even followed up after the sale to ensure I was happy with my purchase. If you're looking for an exceptional car-buying experience, I highly recommend visiting Dave B at the dealership. He truly goes above and beyond for his customers! Five stars all the way! 🌟🌟🌟🌟🌟 More

The service was outstanding, better than any other dealership i have ever been to including BMW in the past. The service representative Doug was attentive, responsive and compassionate and made sure e dealership i have ever been to including BMW in the past. The service representative Doug was attentive, responsive and compassionate and made sure everything was done shared off schedule and to perfection. I would highly recommend this dealership for buying it servicing your car. More

Marin was wonderful to work with. He was extremely responsive, answered all my questions, and checked in to let me know how things were going. He went above and beyond to make sure I He was extremely responsive, answered all my questions, and checked in to let me know how things were going. He went above and beyond to make sure I was satisfied with the car and the dealership. This was the most pleasant car-buying experience I have ever had. Thank you! More

Clean, friendly environment, knowledgeable sales people. Prompt service and quick to respond to any questions. We will definitely. recommend to friends and family. Prompt service and quick to respond to any questions. We will definitely. recommend to friends and family. More

Caution Regarding This Dealership I want to share a deeply disappointing experience with Land Rover Hartford. As someone who has leased Range Rovers for over 20 years, I have come to expect a certain l deeply disappointing experience with Land Rover Hartford. As someone who has leased Range Rovers for over 20 years, I have come to expect a certain level of professionalism from the brand and its representatives, expectations that were completely unmet in this case. In January, I placed an order for a newly built Range Rover and paid a $3,000 deposit. The salesperson assured me the vehicle would arrive by the end of March, which was ideal, as I would be traveling abroad until then. In mid-March, I received word that the vehicle had arrived. I promptly submitted the requested documentation to finalize the lease. To my shock, I was later informed that the dealership had sold the car to someone else. Clearly, this person, aware of the upcoming tariffs on foreign cars, chose to pay a premium to purchase a car that had already been sold. There was no explanation, no accountability, and, most upsetting, no apology from the head of sales, Kyle, or from the management of Mitchell Auto Group, despite my direct outreach. It took 10 days just to have my deposit returned. It is unacceptable that a dealership representing a premium brand would operate with such a lack of integrity and transparency. I am now reaching out to Jaguar Land Rover USA to express my concerns. While the vehicles themselves are outstanding, the sales process must reflect the same level of excellence. This experience was anything but. More

Alex was excellent. Very helpful throughout the sales process and knowledgeable about the vehicle.. thanks Very helpful throughout the sales process and knowledgeable about the vehicle.. thanks More