Land Rover Hilton Head - Service Center

Madison’s personality was outstanding and is an asset to your company—she’s a keeper! your company—she’s a keeper! More

Rolled in with a problem that could have been severe and they were able to accommodate me, fit me in their schedule and get us back on the road. Thank you! Above and beyond as they say. they were able to accommodate me, fit me in their schedule and get us back on the road. Thank you! Above and beyond as they say. More

I made the mistake of listening to the Range Rover mechanics recommendations. The truck was there over a month waiting on the radiator to arrive. The vehicle was dropped off on December 28th, I did no mechanics recommendations. The truck was there over a month waiting on the radiator to arrive. The vehicle was dropped off on December 28th, I did not pick up the vehicle until January 31st. This was not the first time the truck was having a coolant issue. During the month I had three different advisors, Casey, Vinnie and at the very end, a Leslie. On the day the truck was to be picked up( my advisor at this point was Vinnie) | was asked to wait as they did there final inspections. I picked the truck up late on a Friday afternoon, made it 20 minutes down the road before the vehicle turned off, coasting to a stop. Range Rover had the car towed. They held the vehicle for another 9 days, every day messaging that there were no updates on the vehicle. Finally advisor named Leslie sent a text and a video stating the engine was blown. I listened to their recommendations, incited a $4700 dollar bill, just to pick the vehicle up and only make it 20 minutes towards home. Range Rover I don't need to call your manager, tell him/her to feel free to call me. One would think if you valued yourself in customer service that you would have already called. More

I made the mistake of listening to the Range Rover mechanics recommendations. The truck was there over a month waiting on the radiator to arrive. The vehicle was dropped off on December 28th, I did no mechanics recommendations. The truck was there over a month waiting on the radiator to arrive. The vehicle was dropped off on December 28th, I did not pick up the vehicle until January 31st. This was not the first time the truck was having a coolant issue. During the month I had three different advisors, Casey, Vinnie and at the very end, a Leslie. On the day the truck was to be picked up( my advisor at this point was Vinnie) | was asked to wait as they did there final inspections. I picked the truck up late on a Friday afternoon, made it 20 minutes down the road before the vehicle turned off, coasting to a stop. Range Rover had the car towed. They held the vehicle for another 9 days, every day messaging that there were no updates on the vehicle. Finally advisor named Leslie sent a text and a video stating the engine was blown. I listened to their recommendations, incited a $4700 dollar bill, just to pick the vehicle up and only make it 20 minutes towards home. The entire situation has been terribly upsetting and hurtful. More

Everything was first rate. Kali was on top of the appointment step by step . Couldn’t have been any better Kali was on top of the appointment step by step . Couldn’t have been any better More

First class service , from the initial phone call until i received my car back after the service was completed. Very professional , explained what my car needed, and made sure I had no questions. Cared about received my car back after the service was completed. Very professional , explained what my car needed, and made sure I had no questions. Cared about me amd my car.? More

My experience today was truly outstanding. My service representative was thorough, kind, competent, and very helpful. My service representative was thorough, kind, competent, and very helpful. More

The service team were great! Madison and Jordan explained everything that my car needed and why. I will continue to come back. Thank you. It drives like a brand new Discovery. Madison and Jordan explained everything that my car needed and why. I will continue to come back. Thank you. It drives like a brand new Discovery. More

Leslie made my experience very pleasant. She has excellent customer service. I am glad you are continuing service for Jaguar She has excellent customer service. I am glad you are continuing service for Jaguar More

This dealership is very customer friendly. They provide a very nice Lounge area, provide snacks and coffee, wifi access. They make your wait very relaxing. They provide a very nice Lounge area, provide snacks and coffee, wifi access. They make your wait very relaxing. More