Land Rover Mt. Kisco
Mt. Kisco, NY
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252 Reviews of Land Rover Mt. Kisco
Was in contact with this dealership about purchasing a used Tesla from an hour away. I had a great pre approved financing rate and high carmax offer on my trade in. They offered me 2000 less for my trade used Tesla from an hour away. I had a great pre approved financing rate and high carmax offer on my trade in. They offered me 2000 less for my trade and i advised i would trade locally and arrive with a check. I told them my financing rate and they told me they were excited to beat or match it and to fill out an app. After filling out the app first Land Rover hard inquiries me, then when they realized they couldn't get close to my rate, they farmed it out had 2 more hard inquiries just for them to call me at 6:30pm on a Friday, tell me they couldn't match my rate and if i couldn't be there at open the next day (saturday) with a check they had 3 current appointments for the car and they wouldn’t take a deposit to hold it even though i had already filled out a credit app and signed the price sheet. Once they realized i wouldn’t be financing or trading with them they kicked me to the curb with 3 unnecessary hard inquiries. And sold the car out from under me that i had already signed for. More
Replacement of my windshield was worry free and installation was perfect I would like to thank Doug my service rep who handled my problem professionally and kept me up to date on the procedure. G installation was perfect I would like to thank Doug my service rep who handled my problem professionally and kept me up to date on the procedure. Great job excellent customer service. More
Sales person was not pushy and his colleagues were all very nice. He answered my questions and we negotiated the final sales price by email. They all have a goal to serve the customer. very nice. He answered my questions and we negotiated the final sales price by email. They all have a goal to serve the customer. More
They have gone through 3 different GMs in less than 2 years and 2 different service managers. The Defender has also been in service more than I have been able to use it. DO NOT RECOMMEND! years and 2 different service managers. The Defender has also been in service more than I have been able to use it. DO NOT RECOMMEND! More

