Land Rover North Scottsdale

In a word Exceptional!! Thats how I would rate our experience with Cheryl Wolfe. Let me start at the begining if I may. We bought a pre-owned Freelander in Feburary and we were very proud to be Land R experience with Cheryl Wolfe. Let me start at the begining if I may. We bought a pre-owned Freelander in Feburary and we were very proud to be Land Rover owners. till all the strange anomalies started to happen. The Dealer that sold us the vehicle sent it to every "Cousin Vinny" mechanic he knew but I can only assume they were all scratching their heads because when we got it back the engine compartment looked like a team of kindergardeners had a field day with it. Our frustrations began to mount at an exponental level when the next set of mechanics it was sent to seemed to be, well Pre Schoolers..(again) Whew. Then it was sent to "Fayed Tech Import Motor Repair" they did identify what was thought to be some of the problems but we still had issues (heck a whole subscription) with this Vehicle. So Finally after all the debacles and worries and nights of lost sleep the Vehicle of my dreams (Short of a masarati..hey I can dream right?..) was brought to "Land Rover of North Scottsdale" its true natural habitat. Cheryl Wolfe quickly went to work to put us at ease and try to give us peace of mind. The mechanic she assigned to our baby must have true etheral gifts because it appears the problems have been solved.(this guy is sooo getting a full on MAN HUG!!) So Today we go to reclaim our baby and I cant wait to get all "Vin Diesel" with it. (um kidding..kinda) Cheryl you and your team have gone to the top of my Christmas Card list and well I just might have to send an Elf as well, Thank you, Thank You..THANN HANN HANK YOOOO!! Kevin Baranowski Self acclaimed Land Rover Stunt Driver. (Er, um, my significant other says "Not So Much".."Danggit!!") More

The staff at Land Rover was extremely friendly and knowledgeable. They were very efficient throughout the sales process and did not waste our time. Jon, our Salesman, was by far and away the easier sa knowledgeable. They were very efficient throughout the sales process and did not waste our time. Jon, our Salesman, was by far and away the easier sales person we have ever dealt with at a dealership. He was very honest with us in regards to our trade in value and what the dealership would need to receive for us to make a deal. We stated our offer and within 2 minutes Land Rover had accepted. From there we only spent an hour to sign all of the paperwork and finalize the deal. This was the quickest experience we have ever had while buying a car. Land Rover made the car buying process fun and painless. Whether you are buying a car for $20k or $100k you will be treated with the same respect. I highly recommend this dealership and plan on calling Jon the next time we buy a car. More

This was my first car buying experience in 12 years and based on several bad car buying experiences more than 12 years ago I dreaded the experience. Desiree at Land Rover Scottsdale absolutely changed my based on several bad car buying experiences more than 12 years ago I dreaded the experience. Desiree at Land Rover Scottsdale absolutely changed my mind and proved that buying and financing a car can be a wonderful experience. I initially found the Range Rover I wanted listed on-line with their dealership. Unfortunately I live about 4.5 hours away so I was not able to see the car in person. As such, I was nervous about the purchase since I had only seen pictures of the truck but Desiree was incredible. I had several questions, some completely ridiculous and probably unnecessary, and Desiree was consistently professional, friendly, factual and knowledgable. If she didn't know, she said she would find out and get back with me. At no point did she over-promise, over-sell or pressure me. Even though Desiree was not able to negotiate price, she worked with her manager, Kyle, and they offered other real alternatives (not the typical foolish financing or trade-in tricks other dealerships attempt) that showed they valued my business. When I arrived at the dealership to see the truck for the first time and finalize everything, it was in the exact condition that Desiree explained over the phone. She took time to show me how to work all of the amenities the truck offered. Financing was also a pleasure. Patti worked hard to find great financing for me. Even after telling me the initial approved rate, she was able to find a lower rate before I arrived and financed at that lower rate. There was none of the normal pressured sales tactics during the financing process or at any other time during the purchase process. I was literally in and out of the dealership within an hour. Unbelievable! i just can't say enough about the experience I had with Land Rover of North Scottsdale. As I mentioned before, I was very nervous having found the truck I wanted on-line and not knowing anyone that was from the Scottsdale area or at the dealership. Desiree, Kyle and Patti completely eliminated all of my concerns and created one of the best buying experiences I've ever had. Desiree, Kyle and Patti - thank you so much and I am loving my Range Rover. You guys are the best!! More

Bought a new land Rover LR4 and got auxiliary lights installed. The switch initially was not wired correctly. Cheryl Wolfe was very helpful and after conferring with the technicians, promptly arranged installed. The switch initially was not wired correctly. Cheryl Wolfe was very helpful and after conferring with the technicians, promptly arranged a followup appointment as soon as I called and got the switch light wiring corrected. More

Cheryl is such a fantastic person to deal with. No matter what, she drops everything to not only provide me with excellent vehicle service, but also with a smile and a great attitude. Because of Cher matter what, she drops everything to not only provide me with excellent vehicle service, but also with a smile and a great attitude. Because of Cheryl's commitment to her service and to her customers, I always leave Land Rover North Scottsdale in a good mood. More

I have worked with Cheryl the past 4 years that I have owned my RRS and she always takes good care of me. Today, she amazed me. A serious problem had developed with my truck, so I stopped in at 2:30 to owned my RRS and she always takes good care of me. Today, she amazed me. A serious problem had developed with my truck, so I stopped in at 2:30 to get her opinion. She stopped what she was doing, got the service guys to look at it, and then offered to have it fixed by 4pm... while I waited. This sure beat having to schedule a visit and then come back! More

We just purchased a new Land Rover LR4 from Jon Parske at Land Rover North Scottsdale. This is the fourth car we've bought from Jon over the last 6 years. He has always been extremely easy to work with on Land Rover North Scottsdale. This is the fourth car we've bought from Jon over the last 6 years. He has always been extremely easy to work with on our car purchases. Land Rover North Scottsdale has always beat all other dealers in terms of price and customer service. We always price match with at least 3 or 4 other dealers when purchasing, and it's never even close. On top of that the entire staff is friendly and fair. We would highly recommend calling them if you're in the market for a Land Rover. More

I've bought and serviced two Range Rovers from this dealership....very professional and friendly. I visit every 90 days between the two vehicles and every time I've had a good experience. They go the dealership....very professional and friendly. I visit every 90 days between the two vehicles and every time I've had a good experience. They go the extra mile! Both vehicles are great and I will own more Land Rovers in the future. More

I just wanted to say thanks to Mike in Service for all the years of service on every Land Rover I have ever had serviced at Land Rover North Scottsdale. I have always been treated exceptionally well and the years of service on every Land Rover I have ever had serviced at Land Rover North Scottsdale. I have always been treated exceptionally well and look forward to taking my vehicle into him anytime it is necessary. Thanks again, Kelly More