Land Rover Peabody
Peabody, MA
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We love working with Chris in Service. He is the reason we continue to purchase range rovers at this dealership. He’s thorough, attentive, friendly and very responsive. He is the reason we continue to purchase range rovers at this dealership. He’s thorough, attentive, friendly and very responsive. More
Theo was knowledgeable about the model vehicles I was considering and when asked, offered his opinion. He answered all my questions and thoroughly explained the features of my new vehicle. Theo followe considering and when asked, offered his opinion. He answered all my questions and thoroughly explained the features of my new vehicle. Theo followed up on every detail. He was truly a pleasure to work with. The most enjoyable vehicle purchase experience I have encountered. Peggy, the Business Development Manager, has been communicating with me for the past five years, maybe more. Periodically she touched base with me. There was never any pressure. She always told me to contact her when I was ready to trade in my old car. Honestly, if it was not for Peggy and our bond, I am not 100 percent sure I would have stayed with Land Rover. More
Great customer service with Nick Haley from begin to end process. Responded all my questions, giving prompt feedback and quotes. Very professional and knowledgeable. Love this dealership. Waiting room was e process. Responded all my questions, giving prompt feedback and quotes. Very professional and knowledgeable. Love this dealership. Waiting room was excellent, great fast service. Bought my car here and will keep coming back. More
Jennifer was very helpful and went the extra mile in ensuring my needs were met. I will recommend her service to anyone .Thank you for your kind service. ensuring my needs were met. I will recommend her service to anyone .Thank you for your kind service. More
Chris was pleasant, helpful and very knowledgeable about the service I needed. Very professional , he recommended that I need to get my brakes replaced soon. the service I needed. Very professional , he recommended that I need to get my brakes replaced soon. More
When one goes to a dealership that is accustomed to selling very very expensive cars, often in the $100,000 and up range, to buy a $30k car would not be unusual to feel like a second class citizen. At selling very very expensive cars, often in the $100,000 and up range, to buy a $30k car would not be unusual to feel like a second class citizen. At Land Rover Peabody my experience was exactly the opposite. I spotted the car that I eventually bought on Facebook and messaged the dealership right away because I was very interested. In less than an hour I had a phone call from Vito, by salesman, acquiring about my level of interest. The next day I decided I was seriously interested and he encouraged me to put down a deposit as there was a lot of interest in the car. He assured me that my deposit was refundable because I still had not seen the car in person. From then on it was smooth sailing. He was very communicative all throughout the transaction and very pleasant to deal with. Almost 2 weeks passed before I was actually able to see the car and actually pay for it. He even served me lunch! Because I live out of state the car had to be delivered to my home. That is when I had the pleasure of meeting Lou, who could not have been better at his job. Lou loves what he does and you can tell. He spent a very generous amount of time explaining the features of the new (to me) car. He could not have been more helpful or polite.Lou is a great roving ambassador for your dealership. Car buying, especially used car buying, to be a chore. Vito and Lou made it a pleasure More




