95 Reviews of Land Rover Princeton - Service Center
Excellent service, great people! We have been doing business for several years with Land Rover Princeton. We have bought several vehicles from them over the years. The service and sta We have been doing business for several years with Land Rover Princeton. We have bought several vehicles from them over the years. The service and staff have always, without exception, been reliable, trustworthy and excellent in every way! The dealership is modern and of course uses the latest automotive technology but they also embody "the neighborhood store" kind of customer service! Over the years they've gone above and beyond in many ways including when Steve Cronin, our Service Advisor sending a technician to help me maneuver my way out of a snow bank, (due to my lousy driving, not the cars fault). I also found out recently that Jorge Figueroa, the Manager at Princeton Land Rover, had called the body shop that was repairing damage to my car after an accident(not my fault). I was told by someone at the body shop that he had called to make certain that everything was being taken care of properly. The body shop knows Land Rover but is not owned by them so he really went out of his way to make sure that we were ok. For those reading this and looking for a dealership what I can say to you is in the fourteen or fifteen years that we have worked with them, we have always been treated well, our cars have been serviced properly and you can count on these folks- More
Fantastic service team! They are by far the best service team I have experienced! Very responsive and timely. And helpful in answering all your questions. Far exceeded my exp They are by far the best service team I have experienced! Very responsive and timely. And helpful in answering all your questions. Far exceeded my expectations. More
Outstanding Service Over the past five years Andrew has always ensured that I received the best possible service at the Princeton Land Rover Dealership and my overall ex Over the past five years Andrew has always ensured that I received the best possible service at the Princeton Land Rover Dealership and my overall experience has been nothing short of excellent in large part due to Andrew’s efforts. He goes above and beyond what is expected and never ceases to surprise me with his level of effort. For example, one time he ended up bringing my car back from service to my house late at night after the dealership closed because this was the most convenient option for me. This along with other thoughtful deeds did not go unnoticed. It’s because of people like Andrew that I consider coming back to the Princeton Land Rover dealership time and time again. More
Carlos, Service Representative Carlos was thorough, detailed, polite and accurately took care of the problem. He listened to my concerns, quickly provided me with a loaner car and p Carlos was thorough, detailed, polite and accurately took care of the problem. He listened to my concerns, quickly provided me with a loaner car and promptly called me when my car was ready. He even asked me if I wanted a cold drink to take with me and got a bottle of water and a Sprite for me. The service could not have been better! More
Service Department I called on Thursday and in short notice Carlos was able to get me in. Very thorough in his explanation of next steps. Delivered my car a day earlier I called on Thursday and in short notice Carlos was able to get me in. Very thorough in his explanation of next steps. Delivered my car a day earlier than expected. More
Outstanding Service I’ve had me car serviced at this dealer for the last 3 years. Steve Cronin has always been my service consultant. He is fair, knowledgeable and the wo I’ve had me car serviced at this dealer for the last 3 years. Steve Cronin has always been my service consultant. He is fair, knowledgeable and the work is always done right the first time. The work is done in a timely manner and always to me satisfaction More
outstanding Steve and the entire LR Princeton staff are courteous, accomadating and informative regarding my vehicle. We our family is devoted purchaser to this d Steve and the entire LR Princeton staff are courteous, accomadating and informative regarding my vehicle. We our family is devoted purchaser to this dealership Highly recommend More
Great sales and service Land Rover Princeton provided a great environment to purchase a new car. The staff was competent, professional and courteous during the buying proces Land Rover Princeton provided a great environment to purchase a new car. The staff was competent, professional and courteous during the buying process. The service department staff also provided excellent customer service during my visit to the dealership. More
GREAT! Returned to see Julie after buying my new Discovery. It had so many new screens that I was not feeling comfortable. Within 45mins I loved this SUV. Returned to see Julie after buying my new Discovery. It had so many new screens that I was not feeling comfortable. Within 45mins I loved this SUV. Thank you for all the help and also for you’re patience. More
Carlos D'Oleo in the Service Center is AWESOME! I am a long time Land Rover owner and I live a distance from Land Rover Princeton but will now ALWAYS go to this dealership for service. I was not th I am a long time Land Rover owner and I live a distance from Land Rover Princeton but will now ALWAYS go to this dealership for service. I was not thrilled with my local LR dealership service and decided to drive 2 hours to Princeton. I couldn't have been happier. Carlos D'Oleo in service was very accommodating and even tried provide me with an Enterprise loaner from a location closer to my home when he was unable reserve a loaner at the dealership - and pay for the expense. He was very considerate on the phone and explained the repairs needed on my vehicle very clearly - which I appreciate as I am no mechanical expert. Not only will I continue service at this distant location from now on, I will look to purchase my next Rover here when the time comes. This is a top notch dealership. Thank you Carlos! More