
Land Rover Rockland
Rockland, MA
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Dave and the rest of the service team were friendly and efficient. They offered to deliver my car back to me, an added service that was greatly appreciated. efficient. They offered to deliver my car back to me, an added service that was greatly appreciated. More
Land Rover Hanover provided a zero pressure experience. The deal I saw online for new Range Rover Velar kept getting better when I went in to look at it. $2K more than I expected for my trade and amazing The deal I saw online for new Range Rover Velar kept getting better when I went in to look at it. $2K more than I expected for my trade and amazing financing options. Sales Manager Michael Feit provided an unbelievable and transparent experience leaving me, maybe for the first car deal in my life, knowing in my heart that I got an incredible deal. The delivery was flawless as well. I couldn’t be happier and will remain a customer of Land Rover Hanover for future cars too. Steve Bird More
Follow up from my previous review I was at the dealership on 7/24 dropping off my vehicle for service. It was my first time at this location but I have been at the Land Rover in Peabod I was at the dealership on 7/24 dropping off my vehicle for service. It was my first time at this location but I have been at the Land Rover in Peabody multiple times. Although my first impression was not so pleasant. Joseph Anselmo reached out to me and was able to explain the current situation. He is very knowledgeable and polite. He kept me at ease and demonstrated his customer service experience throughout our call. More
Dave Camp always provides 5 star service. He provides great customer care and is communicates throughout the process, which is very helpful. I never have a question about the service that I receive. great customer care and is communicates throughout the process, which is very helpful. I never have a question about the service that I receive. More
I had a great experience dealing with Everyone at this dealership Dave my service advisor was excellent in taking care of my concerns about my Range Rover and keeps me updated on the process while my car dealership Dave my service advisor was excellent in taking care of my concerns about my Range Rover and keeps me updated on the process while my car was in the service department for repairs and everything was done in a timely manner the service coordinator Dayanne went above and beyond to make sure that I had a loaner to drive while my Range was in the shop well done Guys Fantastic team work! More
Service Visit This dealership provides wonderful customer service and I would highly recommend them to anyone in need of Range Rover service. Diane and Tom have alw This dealership provides wonderful customer service and I would highly recommend them to anyone in need of Range Rover service. Diane and Tom have always been extremely friendly and responsive. More
Not impressed by the lack of communication and the inability to be a solution to the problem. My car was returned dusty so no safety precautions were taken to protect me yet my rental I used was wiped inability to be a solution to the problem. My car was returned dusty so no safety precautions were taken to protect me yet my rental I used was wiped before I returned it. World pandemic and email stating this from dealership yet it amazes me the lack of concern and me being a Nurse on the frontlines taking this all very serious. Representative told me car was “test driven” yet I recorded mileage it was not even on returned paperwork. Overall communication should have been truthful and clear I needed to provide payment as I communicated previous insurance would be providing the payment. Rep was told this yet had no idea dealership did not do direct payment from insurance. I did not need to be told when I got there then scramble for the payment as I was not properly informed. Talked to Rep the night before and made arrangements to come and get my Evoque yet no mention of payment or amount owed! Upset was an understatement! Thanks for the added stress. More