Land Rover Tampa

I have never been more disappointed in a dealership in my life. Recently I have been hearing a vibrating noise on my brand new Range Rover Sport Supercharged. I bring the car in for the 1st time and here i life. Recently I have been hearing a vibrating noise on my brand new Range Rover Sport Supercharged. I bring the car in for the 1st time and here is what happens: They identify the issue as the exhaust. I was told they would order parts and contact me when they are in. Wednesday of this week I bring in to get repaired. They indicated it should be ready by noon. I ask for a car as this is what I have been used to at BMW and Mercedes. Nope they can shuttle me home. Ok, thats fine. Later on that day I get a call indicating they ordered the wrong part and need to order the correct one. Meanwhile since I though I was getting it back a few hours later I need to now drive back to get all my stuff out of the car. Still at that point no offer of a car to use while they hold min. Since I leave town on Friday I told them they need to have the part overnighted so it can be picked up Thursday. Never comes on the truck today. Their solution is to put the wrong part back on and clamp it on to drive to South Carolina and then return the vehicle when I return to have the correct repair done. I talked with the Service Manager and explained this is insane. Just keep the car and do the repair correctly the 1st time and just give me a loaner. The answer was no and they will put the wrong part on and when I get back we will do the entire process over again. I could not be more disappointed in the decision making and service of this dealership. They messed up and and now want to do things halfway and inconvenience me along the way. I would beware of this dealership. More

Ultimate Customer Service Just wanted to take a moment to say how impressed I was with one of your employees in the service department (Sam). Ultimate customer service rep. Not Just wanted to take a moment to say how impressed I was with one of your employees in the service department (Sam). Ultimate customer service rep. Not only was I impressed on how detailed and knowledgeable he was of his job and the field, but I also found him to be a genuinely good person. A great asset to any organization in any capacity. Trumps any 5-star scale. More

Sam is AWESOME to work with! Sam is great. He had a rep come to the house, pick up our vehicle and returned it as promised the following day. I'd give 6 starts if I could. Grea Sam is great. He had a rep come to the house, pick up our vehicle and returned it as promised the following day. I'd give 6 starts if I could. Great job! More

Sam completed work as promised, everything went well, would recommend dealer . It was warranty repair for my 2019 Discovery and part needed to be ordered , arrived as promised, two days later . would recommend dealer . It was warranty repair for my 2019 Discovery and part needed to be ordered , arrived as promised, two days later . More

Great Service! Sam Falbo was awesome to work with as always! Thank you for great service! Was very helpful and went above and beyond to help me. Sam Falbo was awesome to work with as always! Thank you for great service! Was very helpful and went above and beyond to help me. More

Excellent Service Our service advisor Sam Falbo was affable and yet professional . He answered every question exhaustively and managed our service experience excellentl Our service advisor Sam Falbo was affable and yet professional . He answered every question exhaustively and managed our service experience excellently. We would recommend him anytime. We would recommend Land Rover Tampa anytime as a matter of fact. Job well done! More

We have owned our Caravan for 20 months, it was brand new when we purchased it. We have had nothing but trouble with the power steering, fuel pumps, & the firing (spark plug, spark plug wiring, & exhaust va when we purchased it. We have had nothing but trouble with the power steering, fuel pumps, & the firing (spark plug, spark plug wiring, & exhaust valve spring) since we purchased it. We have not been pleased with the response from the service dept. or its manangement. My husband and I have probably owned 10 dodge vehicles in our lifetime, but we will NEVER own one again!!! More