Land Rover West Ashley

$2000+ later and my Land Rover has issues it did not have on arrival. Way over charged for oil change which was incomplete, and they screwed up the electrical system and had zero follow up on purchased item on arrival. Way over charged for oil change which was incomplete, and they screwed up the electrical system and had zero follow up on purchased items they were to install. Very nice guys sucker you in with their charm however the service but horrible, I mean vacant and horrible. I was ripped off - badly. Do not recommend whatsoever. More

The service department here is a joke waited a week for the appointment a week for the diagnosis then waited another week on parts then it was allegedly fixed only to find out the next day same code came o the appointment a week for the diagnosis then waited another week on parts then it was allegedly fixed only to find out the next day same code came on that they allegedly fixed Car went in April 26th got out may 17th broke down again same day with same problem More

Don't take your vehicle there. James (service manager) very disrespectful and uneducated. They will take your money and not even fix the issue. Poor service at Land Rover on West Ashley. very disrespectful and uneducated. They will take your money and not even fix the issue. Poor service at Land Rover on West Ashley. More

I’ve owned my Evoque for a almost a year and a half now.I bought it new from Land Rover West Ashley. A luxury car for unbelievable money. Wouldn’t you expect great maintenance service for your money? Not wit bought it new from Land Rover West Ashley. A luxury car for unbelievable money. Wouldn’t you expect great maintenance service for your money? Not with WA branch. My experience with them has been nothing but disappointment. And it’s not just an occasional, one- time bad luck , I understand anybody can screw up once in a while. But every single time I need service they mess up. This time my car needed alignment bc one of the wheels was completely worn out and I scheduled an appointment online, showed up in person the next day to make sure they got me in the system, requested a new tire by the date of my appointment, told them it’s ok if I need to pay for it. Dropped the car on Friday morning, 8:45 am as scheduled, when I asked them if they got a new tire for me they said no. All day Friday,all day Saturday..... Monday morning - still ain’t got my car back. Which is more frustrating - no text message, no call, no nothing to let me know how long it might take. It’s my only car and I think I deserve to be informed... my schedule totally messed up bc those guys don’t seem to be interested in keeping you as their client. Keep stealing my time by keeping my car for as many days as they consider possible. Service guys from regular cars I used to have did a way better job.: at least they never left me hanging... These people in West Ashley dealership are the reason why I’m so ready to give up the car I like. Outrageous! Why should I be calling them trying to find out when my car is ready? Isn’t it supposed to be the other way in customer service?Is there any time frame for a simple service like changing one tire?Two nights, isn’t that enough for it?Absolutely absurd! More

This is the best Land Rover dealership I've been to. Chad is super helpful and always goes above and beyond to ensure I have a great experience. The pricing is transparent and they don't push additional serv is super helpful and always goes above and beyond to ensure I have a great experience. The pricing is transparent and they don't push additional services you don't need or want the way other dealerships do. Highly recommend. More

Chad Pollak at Baker Motors always does a fantastic job Chad Pollak at Baker Motors always does a fantastic job on my car. My car was completed on time and delivered clean. Thanks so much for another great Chad Pollak at Baker Motors always does a fantastic job on my car. My car was completed on time and delivered clean. Thanks so much for another great job. More

Exceptional The service team at Land Rover is truely exceptional from communication to vehicle knowledge to personalization. Part of the car buying experience is The service team at Land Rover is truely exceptional from communication to vehicle knowledge to personalization. Part of the car buying experience is this exceptional team. More

Chad and service department are great. I feel confident that the repairs will be made timely and correctly. Great dealer and great employees. Many thanks! that the repairs will be made timely and correctly. Great dealer and great employees. Many thanks! More

James, Victor, Chad and David took very good care of me and my 2012 Range Rover. Suspension issue two days and fixed right first time! and my 2012 Range Rover. Suspension issue two days and fixed right first time! More