Land Rover Wichita

I dont know who Shawn Lewis is, however the majority of our time and purchasing our car was good. However there were items that were wrong with the car and I feel they hurried us out. We are from out of st our time and purchasing our car was good. However there were items that were wrong with the car and I feel they hurried us out. We are from out of state and was told there were no service mechanics on site that day. So we had to take it home and schedule service in our hometown. There had been little to no communication on the title process either and that has been extremely frustrating. I would recommend them however spend time looking over the vehicle and ask lots of questions! More

Dale Brown was excellent, came in without an appointment to fic computer glitch on our F-Type, he had it updated and on our way in an hour. appointment to fic computer glitch on our F-Type, he had it updated and on our way in an hour. More

Best service center I have had the pleasure to work with since being stationed in Wichita, dale is the the guy to go to for all service needs and makes sure everyone and everything is taken care of in a tim since being stationed in Wichita, dale is the the guy to go to for all service needs and makes sure everyone and everything is taken care of in a timely mannner! More

3 trips. Finally fixed one of two issues that were owed. Horrible experience. Finally giving up on second issue Finally fixed one of two issues that were owed. Horrible experience. Finally giving up on second issue More

I was able to get in for service promptly and it was finished and the car was delivered to me the same day. finished and the car was delivered to me the same day. More

They did a job and communicated well with me. They did seem to be handling a lot of volume. They did seem to be handling a lot of volume. More

From the moment we arrived we felt welcomed. The overall experience was great. I would definitely recommend to family and friends. The overall experience was great. I would definitely recommend to family and friends. More

I had a great experience with Walser. Friendly and professional staff and I’m loving my new vehicle! Friendly and professional staff and I’m loving my new vehicle! More

From the start it seemed unorganized. I was asked if I needed a ride or if I was going to wait. I asked for a ride. Me and one other person were going. Took at least 30 minutes to bri I was asked if I needed a ride or if I was going to wait. I asked for a ride. Me and one other person were going. Took at least 30 minutes to bring the car up. Was told they were warming the car up because itcwas so cold out. Funny thing was the car wasnt warm when we got in. Other passenger was griping that he could have got aa uber quicker. The car was in for a software upgrade. Never heard anything from the dealership service dept all day. Left a phone message but no return message. Called at least three times and went to voicemail each time saying they would return my call, but NEVER DID. I dont know what i would have done if I had waited. Finally called the sales department because I KNOW they would answer. They got me in touch with service. They said it would be the next day. Next day, again no update call and no one in service answers the phone. Finally pick up the car after 2 days fir what should be a pretty routine warranty fix. Compared to other dealerships service dept my experience here is terrible. Especially for a high end vehicle. Unless its warranty covered, I would look to other european service providers in Wichita. I hate to leave such a negative review, but believe i need to be truthful. More

Jayden was great to work with - very responsive and thorough. Really enjoyed my experience with him thorough. Really enjoyed my experience with him More