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Steve Landers Kia - Service Center
Little Rock, AR
429 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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429 Reviews of Steve Landers Kia - Service Center
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January 24, 2025
Everything was fine. I enjoyed my time in the waiting room, and I met a nice salesman who showed me the newer models. I'm definitely not in the market, but it was nice of I enjoyed my time in the waiting room, and I met a nice salesman who showed me the newer models. I'm definitely not in the market, but it was nice of him to share some time talking to me. More
by nf0206
Verified CustomerEmployees Worked With
January 24, 2025
Very professional and clean environment. Smiling, friendly faces at the first appointment of the day. Smiling, friendly faces at the first appointment of the day. More
by lewisdeeann
Employees Worked With
January 22, 2025
Transaction was smooth. ...very friendly people. Enjoying my Pacifica. But only thing was my radiator went out the second week we came home. Had to buy a new one...wasn't too ...very friendly people. Enjoying my Pacifica. But only thing was my radiator went out the second week we came home. Had to buy a new one...wasn't too happy about that. More
by dbhunt2003
Employees Worked With
JT
January 19, 2025
Really go above and beyond to make sure all your meats are met! It feels great! are met! It feels great! More
by nfandrews24
Employees Worked With
January 19, 2025
Great service! Thank you so much! Will come again! Everyone was very friendly to me. Thank you so much! Will come again! Everyone was very friendly to me. More
by jbhandkids
Employees Worked With
January 18, 2025
Service personnel are knowledgeable and quick. They provide excellent service and I recommend them highly They provide excellent service and I recommend them highly More
by genesiusjason77
Employees Worked With
January 17, 2025
Service was as expected. Two issues were not replicable, but I believe them to be heat related, so I can't fault the service department. You need to have oil changes as Two issues were not replicable, but I believe them to be heat related, so I can't fault the service department. You need to have oil changes as a loss leader to bring people in. Sell them for the cost of the materials, then inspect the vehicle for any other needed work. Loaner vehicles should not be under threat of being a rental. Especially if the owner's vehicle is still very new. Additionally, do NOT use your lowest end vehicles as loaners. It makes those who brought in a high-end vehicle disappointed with the dealership. Also, you want to upsell to people with low and mid-range vehicles. More
by SITNDUCK
Employees Worked With
January 14, 2025
Avoid Landers Kia service department at all costs. Slow & expensive. I ended up paying $800 in extra costs because the technicians forgot to document damage for an insurance claim, and I couldn't get Slow & expensive. I ended up paying $800 in extra costs because the technicians forgot to document damage for an insurance claim, and I couldn't get the service manager to even respond to my complaints. Will definitely be taking my Kia across town to Crain in Sherwood in the future. More
by SHUMATE.RICH
Employees Worked With
John Messersmith
January 14, 2025
Professionals, kept me informed about a problem they found, service accomplished in a reasonable time. found, service accomplished in a reasonable time. More
by VDEGERALD
Employees Worked With
January 14, 2025
I've been a steady customer at Landers Kia. , The business is clean and welcoming. where customer wait. And, the service manger make sure I understand what I'm being charged. This is why I'm a r , The business is clean and welcoming. where customer wait. And, the service manger make sure I understand what I'm being charged. This is why I'm a repeat customer. Thank you More
by uniquesomeone
