Landers McLarty Chevrolet - Service Center

Was told that my car had a recall and that I would have to pay for the recall fix since my car was out of the 3 year/36,000 bumper to bumper warranty. This is of course COMPLETE xx since the GM issued reca to pay for the recall fix since my car was out of the 3 year/36,000 bumper to bumper warranty. This is of course COMPLETE xx since the GM issued recall is paid for by GM. These are the petty tactics used by your average "Crime Family". It's just amazing what many companies think they can get away with these days. My advice is: Don't do business with criminals. Stealing is stealing regardless of how you go about it. More

Service delivered promptly in a professional manner. Courteous customer service provided by service advisor, technician and cashier Courteous customer service provided by service advisor, technician and cashier More

I brought my 2023 Silverado into service for a leak; after getting a diagnosis of a leaking valve cover and I was told the part was on back order and no end in sight. From there I was told that it was l after getting a diagnosis of a leaking valve cover and I was told the part was on back order and no end in sight. From there I was told that it was leaking over the exhaust manifold, and it would be better if I left the vehicle. So, I did, for over a month. After that month went by and still no part, I called multiple dealerships looking for the part that was supposably not available. It took me 5 minutes to find it. It doesn't end there, today I found out that Chevy denied my claim for reimbursement because this dealership and Jason Sharp told Chevrolet that I was capable of taking my vehicle home when I was actually told it would be better to leave it at the dealership. STAY AWAY. If you need warranty work, oil change, or ANYTHING that has to do with service. Go to another GM dealer. More

!-15-25 I arrrived at your service dept at about 10AM. I had a sound coming from the rear end of my 2014 Chev. Impala. I told Brandon Dyer about it and he told me it might be two weeks before they could g had a sound coming from the rear end of my 2014 Chev. Impala. I told Brandon Dyer about it and he told me it might be two weeks before they could get to it. I explaned to him of a greet need I had. He asked me to hold on and he went into the garage and came back with his head mechanic. He took me for a test ride and thought the same thing I did. Brandon then retured to the shop and when he came back he asked if I had time right then to have it done. Ofcourse I said yes. It is now 11AM.. He arranged for a ride home formy wife and told me it would be ready by 2PM. I decided to wait. I got amessage that it would not be ready a 2PM. I got itback at 2:15 PM fixed (Left real wheel bearing). I am sure that Brandon went far above what he had to do and I am so appreciative and thank him so much. If all your employees are this good I can see why you are so bust. More

I had a great experience with Landers fixing my truck. I thought it was the battery but they proved me wrong. Thor was super helpful and kept me updated and got me in and out fast. He went above and beyon I thought it was the battery but they proved me wrong. Thor was super helpful and kept me updated and got me in and out fast. He went above and beyond of what I expected. More

This dealership always provides me absolutely great service, completed in a timely fashion every time. service, completed in a timely fashion every time. More

My technician was pleasant and helpful. It was a pleasant experience, he offered to wash my vehicle after having the service. It was a pleasant experience, he offered to wash my vehicle after having the service. More

Haley was helpful and very friendly. Her professional etiquette reflects greatly on the customer service department. The service team needs to find a way to duplicate her energy. Her professional etiquette reflects greatly on the customer service department. The service team needs to find a way to duplicate her energy. More

They were fast and accurate. Landers has great customer service and good communication. The service team could have wiped off all the grease they left behind, but that is no bi Landers has great customer service and good communication. The service team could have wiped off all the grease they left behind, but that is no big deal. More

Very professional, polite, and helpful people. The only thing I hate, is the CONSTANT BEGGING for five star ratings reviews after every trip to the dealer! I go there for service, and then I’m The only thing I hate, is the CONSTANT BEGGING for five star ratings reviews after every trip to the dealer! I go there for service, and then I’m barraged with emails and text messages for days afterwards begging for those five star reviews! Geese! If I’m happy with the service ya won’t hear from me. If you suck, I’ll tell you! More