Landers McLarty Chevrolet - Service Center

I came in to the service department this morning with my Yukon making a nasty noise. I explained that I was 8 hrs from home and was wondering if someone could give me a hand by letting me know if my issue w Yukon making a nasty noise. I explained that I was 8 hrs from home and was wondering if someone could give me a hand by letting me know if my issue would leave me dead on the side of the road with my wife and two small children. The tech explained that there is a $95 fee to look at the vehicle, but that's only if they didn't fix it...I tried to make the point that if its something huge that I can't afford I'd be out $95 no matter what. I told him I knew they didn't work for free, but after being in a service mgr for years myself I just didn't understand why they couldn't help someone out in need. I wasn't asking for free, just to know before I blew $100 while 8hrs from home. By the way, I was the only car in the service department. My local dealership would never do this...so I went to the local Goodyear store and they happily diagnosed my vehicle and got the cash for my simple repair. Thanks to Jay at advanced auto parts for the referral to Joanie Upton at Goodyear! More