Landers Toyota NWA

No Muss, No Fuss First service on my Highlander and everyone was very helpful and courteous. The only thing that could be handled better is signage letting you know wh First service on my Highlander and everyone was very helpful and courteous. The only thing that could be handled better is signage letting you know where you should go for your appointment. Otherwise, i’m And I believe my Highlander is happy! More

Car Inspection Brought a used car I was thinking about buying in for an inspection. Johnny G. got me in and out in no time and thoroughly reviewed the findings with Brought a used car I was thinking about buying in for an inspection. Johnny G. got me in and out in no time and thoroughly reviewed the findings with me, giving me peace of mind. I've always had a great experience at this dealership. If they continue to provide the level of customer service that they've been providing, I always WILL go back. Good group of folks! More

"Great Service" Friendly and attentive staff. They provided fast service. Jason Jones went out of his way to insure my vehicle was serviced in a timely manner. Friendly and attentive staff. They provided fast service. Jason Jones went out of his way to insure my vehicle was serviced in a timely manner. More

Tire rotation Taylor helped me to get my car repaired and she was awesome at a reasonable cost. Joplin Toyota missed some things and wouldn't help Taylor helped me to get my car repaired and she was awesome at a reasonable cost. Joplin Toyota missed some things and wouldn't help More

Overcharged for a spare key I went in to have a new key made for my car. Initial quote was for 150, when it was done bill was for over 330. They stated it was because I did not h I went in to have a new key made for my car. Initial quote was for 150, when it was done bill was for over 330. They stated it was because I did not have the original key with the FOB on it only the spare key, however, when I called and made the appointment, I explained in detail that I did not have the fob and only had the spare key. You cannot quote somebody one price and then complete the job and say oh by the way you owe me more than double what I quoted, I dont care the reason. Feel like I got jobbed. For sure will be going elsewhere for maintenance on both my toyota cars in the future. For sure when I buy a new toyota, will take my business elsewhere. They made an extra 200 off me this time but will lose tens of thousands over the long term with me taking my business elsewhere. More

Unpleasant Seth was downright nasty after I told him to hold off on replacing my Prius battery so I could research it. He told me I was committed to the change e Seth was downright nasty after I told him to hold off on replacing my Prius battery so I could research it. He told me I was committed to the change even though he could not order the battery till after the holidays and that I cannot cancel the order. I told him that was rubbish and want my order cancelled. He never called me back to let me know that the order was cancelled. I got the job done for a third of the price. Never going back there again. More

Extreme Hard Work Brandon Creel worked extremely hard to get me the right deal. He stayed vigilant and professional and did not let me walk away. Everyone I worked wit Brandon Creel worked extremely hard to get me the right deal. He stayed vigilant and professional and did not let me walk away. Everyone I worked with was professional and courteous. More

Great place!! Very dedicated to getting you in the vehicle you want, with the best deal in mind! Details in every aspect of the deal.i would recommend Steve Landers Very dedicated to getting you in the vehicle you want, with the best deal in mind! Details in every aspect of the deal.i would recommend Steve Landers Toyota! More

Outstanding Service Again Got me in and out. Great experience ... Every. Single. Time. Traded my new 2019 Ford Raptor for a 2019 Tundra, JUST for the service department Got me in and out. Great experience ... Every. Single. Time. Traded my new 2019 Ford Raptor for a 2019 Tundra, JUST for the service department at Steve Landers Toyota. More

Easy and Professional Thank you for the speedy service. I was in and out in about an hour. Time is very important to me so I really appreciate that about Steve Landers Toyo Thank you for the speedy service. I was in and out in about an hour. Time is very important to me so I really appreciate that about Steve Landers Toyota! More