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Landers Toyota NWA

Rogers, AR

4.7
7,766 Reviews
Landers Toyota NWA is Northwest Arkansas's #1 Toyota dealer and has the area's largest selection of quality pre-owned cars, trucks and SUVs. We're proud to be part of the Rogers, Bentonville, Fayetteville and Springdale communities, although our customers come from all over the state and country based on our reputation for great vehicles, fantastic prices and outstanding customer service. You'll be confident that you're getting the best deal up-front with our market-based pricing strategy on our pre-owned vehicles. Come see how we're Driving Tradition™ in NWA, and we know you'll leave feeling goo-ood about Landers.
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411 South Metro Parkway

Rogers, AR

72758

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Showing 7,766 reviews

September 02, 2019

Excellent service This is my favorite place to have my car serviced. It is also the place where I bought my car. I trust them to maintain my car. More

by GILES.VIRGINIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Sep 03, 2019 -

Landers Toyota NWA responded

Thank you for your review, Virginia! We're glad to know we are your favorite place to service your car! We appreciate your repeat business!

Nov 22, 2021 -

GILES.VIRGINIA responded

Thank you for excellent service. I always confident that my car will be properly taken care of when it is in your service department.

September 01, 2019

Good Service Got me in and out quick. I liked that I could wait in the lobby with drinks and the TV to keep me occupied. Made the time go by faster. More

by Gblack0627
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Gates
Sep 03, 2019 -

Landers Toyota NWA responded

Thank you for writing us a review! We're glad to know you had a great time at your last service visit. We hope to see you next time!

September 01, 2019

Good Price & Customer Service Start forward conversation with everyone didn’t feel as I was being sold a bill of goods came in to purchase a Toyota Tundra Pro and that is what we s More

by OZARK.BIKER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lucke, Caleb Kordsmeier, Julian Salinas
Sep 03, 2019 -

Landers Toyota NWA responded

Thank you for the awesome review of your new Tundra purchase! We're glad you enjoyed the sales team at Steve Landers! We hope to see you again when it's time for your first service with ToyotaCare!

September 01, 2019

Great service...until the end Dropped off the vehicle to get it serviced and meeting with the service rep was great. We hung out in the waiting area and enjoyed the complimentary d More

by lyang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
seth
Sep 03, 2019 -

Landers Toyota NWA responded

Thank you for writing us a review! We're glad to know you enjoyed your time at your last service appointment! Thank you for your feedback about picking up your car. We'll let our team know. Thank you.

September 01, 2019

Terrific Experience Eric Perkins was very professional and friendly in helping us with my daughter’s first car buying experience. I would definitely recommend using Eric, More

by Dale Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Perkins
Sep 03, 2019 -

Landers Toyota NWA responded

Thanks for the 5-star review, Dale! We're glad you enjoyed your salesman, Eric! We hope to see you again for your first service appointment!

August 31, 2019

Overall good experience Great service. Only reason to not give 5 stars is I was quoted 20 minutes for the new tire, but it took an hour and was never given an update during t More

by KROBERTS31117
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor
Sep 03, 2019 -

Landers Toyota NWA responded

Thank you for your feedback. We're glad to know you had a great experience at your last service visit! Sometimes we get a little busy but we appreciate your patience! We hope to see you next time!

August 31, 2019

Great Buying Experience As a widow, I was buying a car by myself for the first time. David put me at ease and helped me through every stage of the buying process. i so app More

by Jan Stennett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hastings
Sep 03, 2019 -

Landers Toyota NWA responded

Thank you for the 5-star review, Jan! We're glad you had a great buying experience and David put your mind at ease with your new Toyota purchase! We look forward to seeing you back when it's time for your first service with ToyotaCare!

August 30, 2019

Friendly, but too busy Everyone is friendly and professional at the Landers here in Bentonville. Had a lunch appt and asked for the estimated wait time for an oil change. Th More

by Tracy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew Gates
Sep 05, 2019 -

Landers Toyota NWA responded

Tracy, we're glad you enjoy your interactions with our team. We are sorry that the wait times were not the same as what your advisor estimated. We can get busy and can run behind but we apologize for the delay and that you weren't notified about it. Checking the coolant level is usually not something we overlook so we'll check our records and see what happened there. Please contact our Service Manager Andy Gates at (479) 845-1444 to speak further on this issue. Thank you.

August 30, 2019

Total Pros I came in to have my windows tinted. As is typical of Steve Landers Toyota Service Dept., they are total professionals. From the minute you pull in, t More

by BPETERSON236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Mason
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Landers Toyota NWA responded

Thank you for the awesome review! We appreciate your kind words about our service department! We look forward to seeing you next time!

August 30, 2019

Great customer service The Best customer service around! Chase was so easy to work with and found me exactly what I was looking for at a great price. More

by KTHOLLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase Shelnutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2019 -

Landers Toyota NWA responded

Thanks for the review! We're glad you had a great time buying a new Toyota from Chase and the rest of our sales team! We look forward to seeing you when it's time for your first service with ToyotaCare!

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