Landmark Cadillac

Purchase of new vehicle It was a smooth easy transaction. Salesman was excellent. The vehicle we purchased was an XT5 and we are very happy with it. We like all the option It was a smooth easy transaction. Salesman was excellent. The vehicle we purchased was an XT5 and we are very happy with it. We like all the options it had. More

Dead Battery One phone call to the dealership (Nick Powell) and a technician was on site in 5 minutes to jump the battery. I drove it to the dealership, where a l One phone call to the dealership (Nick Powell) and a technician was on site in 5 minutes to jump the battery. I drove it to the dealership, where a loaner car was waiting for me. Later in the day when my car was repaired, I picked it up. The next day a I received a follow-up call to see if my car was operating to my satisfaction. This is customer service as it should be!!! Thanks to all of the Landmard staff. More

Great service dept Best service in Spfld Bill and Brett do a fantastic job on your vehicle every time you bring your vehicle into the service department and their mechan Best service in Spfld Bill and Brett do a fantastic job on your vehicle every time you bring your vehicle into the service department and their mechanics are top notch Terry Sanderfield More

Fantastic We keep buying cars there because of your staff and service department. You guys are not pushy but very informative and that is appreciated. Keep up t We keep buying cars there because of your staff and service department. You guys are not pushy but very informative and that is appreciated. Keep up the good work. More

Excellent customer service Quick response time to all my questions 200 miles away. Ben was excellent to deal with! Very Friendly and understanding even with the time differenc Quick response time to all my questions 200 miles away. Ben was excellent to deal with! Very Friendly and understanding even with the time difference. LOL More

Always among friends at this dealership No matter my concerns I am always greeted by name, taken seriously and accommodated with alternate transportation including point to point drop-off an No matter my concerns I am always greeted by name, taken seriously and accommodated with alternate transportation including point to point drop-off and pick-up. Everyone is always so polite. More

It was pleasant. Even though we were dealing past closing hours, everyone was friendly and willing to work with me to come to a price that was reasonable for both par Even though we were dealing past closing hours, everyone was friendly and willing to work with me to come to a price that was reasonable for both parties , More

poor customer service our warranty claim was denied because we were 200 miles over the limit, the only problem is that we contacted them before going over and were told not our warranty claim was denied because we were 200 miles over the limit, the only problem is that we contacted them before going over and were told not to worry about it they deal with this all the time and to go ahead and drive it. I will never buy another Cadillac again, More