Largo Honda

Disappointed I cannot give a 0 Star Review! Largo Honda has a great selection of inventory and low prices. What they lack is transparency and business ethics. Summary: Hidden Fees! The p Largo Honda has a great selection of inventory and low prices. What they lack is transparency and business ethics. Summary: Hidden Fees! The price brings you in and the fees keep their pockets flush. Even if you read the fine print, there is information hidden away. BUYER BEWARE My salesman Joseph was great in showing me the vehicle, had great product knowledge, and was a pleasure to deal with. I quickly discovered that all used cars at Largo Honda are equipped with LoJack for the additional price of $2000. Good luck finding that in the online listing. As well as a $1200 dealer fee. I agreed to pay these fees and was content with my trade offer, and signed at the negotiated loan balance price. Next in the finance office I was informed that there are a few warranty and protection plans added into my deal. A wheel and tire protection package, lifetime maintenance plan, and a bumper to bumper warranty for CPOs, and can’t forget everyone’s favorite key fob warranty. I declined these protections which totaled to over $5000 in added cost. My credit had already been tapped as I had agreed to borrow the balance on the page which I signed. After declining the warranties, the deal I had signed was now pulled and the negotiation killed. Unfortunately the same can’t be said for the inquiry on my credit. I have financed a number of cars in my life and have never been forced to add on warranties to maintain the agreed upon price. The finance manager Juan Velez informed me that this was “just the car business” but I must disagree as an enthusiast and active market participant. Sales manager Bruno Perez was extremely condescending in negotiations and quick to veto the same deal he himself signed off on. If you value your time and money please stay away from doing business at Largo Honda and any Lithia and Driveway dealer. If you come to one of these dealers be sure to add atleast $7,000 in fees to the listed price with the “Lithia difference”. I will be purchasing my Honda Accord from a much more ethical business establishment and pray to never see a vehicle I’m in the market for at Largo Honda. More

I had a very disappointing experience with Dantony from the finance department at Largo Honda. During the purchase of my vehicle, he told us that several optional add-on products — GAP insurance, a mainten the finance department at Largo Honda. During the purchase of my vehicle, he told us that several optional add-on products — GAP insurance, a maintenance plan, and a service contract — were required in order to “get the deal,” and that we should wait six months to cancel them to receive a full refund. This is completely misleading. These products are optional, and no dealership should pressure or misrepresent them as mandatory. I later learned the truth and had to return to request cancellations for items that should never have been forced into the deal in the first place. A car purchase should be honest and transparent, not filled with pressure tactics or misinformation. Customers deserve straightforward financing without being told they must buy add-ons to complete the sale. I hope management addresses this behavior, because no one else should have to go through the same experience. More

Servicio inicial bien. Pero después muy malo al no hacer frente a problema que tenía el auto Pero después muy malo al no hacer frente a problema que tenía el auto More

I am extremely disappointed with this dealership. I purchased a car that was supposed to come with a LoJack system already installed, as promised by the salesperson. I specifically asked about this f I purchased a car that was supposed to come with a LoJack system already installed, as promised by the salesperson. I specifically asked about this feature because it was important to me for safety and theft prevention. They assured me multiple times that the LoJack was included and ready to go. Fast forward a short time later — my car was stolen, and when I contacted LoJack, I was informed that no device had ever been installed on my vehicle. I immediately reached out to the dealership, and since then, it’s been nothing but silence. They refuse to return my calls or respond to my messages, and no one will take responsibility for their false promises. This experience has been stressful, costly, and incredibly frustrating. I trusted this dealership, and they completely failed to deliver what they sold me. I would strongly advise anyone considering buying a car here to get everything verified in writing and double-check all features before you leave the lot. Dishonesty and lack of accountability like this are unacceptable. More