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Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

3.9
769 Reviews

8528 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 769 reviews

February 01, 2018

Pulled credit never called back Kid named Andy Hotz came out to talk numbers about a trade-in. This was after banking hours and we both knew it... He goes ahead and does a hard pull More

by Annoyed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy Hotz, ANDY HOTZ
Feb 02, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for bringing this to my attention. Credit is a very sensitive part of the car purchasing process. Credit checks should be handled with care, and I’m sorry to see that it didn’t feel like it was in your experience. I’d appreciate the opportunity to discuss what went wrong in more detail, with the hopes of making things right with you. Please reach out to me at your convenience via my phone number: (505) 366-2912. I look forward to hearing back from you. – Anthony Montemorano, General Sales Manager

January 31, 2018

Great Service I took my vehicle for a oil change service, Tim is always so helpful makes sure everything is checked out correctly, gets me in when we contact him. More

by Ramirez,Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montoya
Feb 02, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for sharing your positive experience, Mike! I'm happy to see that we've been able to consistently exceed your expectations. It was a good decision to entrust Tim with the service of your vehicle, he's one of the best in the business. We appreciate your loyal business, and look forward to working with you again soon. - Dave Montemorano, General Manager

January 26, 2018

great service The associate did not hold back any information and addressed the issues immediately. The work was executed in a timely fashion. The associate made s More

by jb12345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon I can't remember last name.
Jan 26, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for the excellent rating! We appreciate you taking the time to share your experience. We take great pride in taking good care of our customers and getting their vehicles serviced in a timely efficient fashion. I’m happy to see that you enjoyed working with Brandon, he’ll be thrilled to hear your kind words. We look forward to working with you again in the future. Thanks, Dave Montemorano, General Manager

January 26, 2018

Emergency car repair while on vacation After spending night in Albuquerque, we were headed out of town when our car malfunctioned. We limped back to Albuquerque after making a fast appointm More

by Art
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard Courtney
Jan 29, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thanks for leaving us such an excellent review! We're pleased to hear you enjoyed your service experience with our team and that Howard ensured everything was done efficiently. Please feel free to le tus know if there's anything else we can do for you! Thanks, Dave Montemorano, General Manager

January 22, 2018

Oil Change and recall Needed and oil change and my Jeep had a recall. Brought it in, everyone was very helpful. Told me it would take 5 hours and it did. They showed me eve More

by Sanchez1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Howard
Jan 23, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hi, Sanchez! We're glad to hear you enjoyed your service experience with us and that everyone was helpful. Please let us know if there's anything else we can do for you in the future! — Dave Montemorano, General Manager

January 22, 2018

Customer Satisfaction of Service Rendered Jason Mohn is the model for customer service. His commitment to ensuring the customer’s needs are completely fulfilled are exemplary. After taking m More

by Lowerd2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Mohn
Jan 23, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you so much for your feedback! Jason is a great asset to our team and he will be thrilled to hear your kind words and compliments! Please don't hesitate to let us know if there's anything else we can do for you in the future. Thanks, Dave Montemorano, General Manager

January 13, 2018

2014 Ram Transmission Replacement Since I was stranded with a failed transmission, Tim helped me get a rental so I could complete my trip. I was able to pick up my repaired truck on th More

by SCZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montoya
Jan 16, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for your review! We're happy to hear Tim helped you with your needs and that everything worked out just fine. Should you need anything else in the future, please let us know. — Dave Montemorano, General Manager

January 12, 2018

Great service Mr. Courtney was amazing. Jeep was ready before expected time and he explained the service that was performed. Waiting area was clean, had great c More

by Jeep girl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 16, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

We're so pleased to hear you had an excellent service experience with us! We will be sure to pass your kind words along to Mr. Courtney. Should you need anything else, please let us know. — Dave Montemorano, General Manager

January 09, 2018

Service Department The service department is on top of its game. They had me in and out with my company trucks in no time. Dominic Ortiz and his crew are the best in the More

by Abe Sandoval
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dominic Ortiz, Guy Fitzwater
Jan 12, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hello, Abe! Thanks so much for leaving us such a great review! We're pleased to hear our service team took great care of you. We appreciate your business and recommendation and we look forward to seeing you again soon! — Dave Montemorano, General Manager

January 04, 2018

Trust I trust Tim Montoya to assist me in getting exactly what my car needs and nothing more than what I need. I cannot afford a new car nor do I have thous More

by Lizalive8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Montoya
Jan 12, 2018 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Hi, Liza! Thanks for leaving us such an excellent review! Tim is a great asset to our team and he will be thrilled to hear your kind words and compliments! We appreciate your business and we look forward to seeing you again soon! — Dave Montemorano, General Manager

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