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Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

3.9
769 Reviews

8528 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 769 reviews

September 06, 2017

Tim is wonderful Tim always take care of me when I come in for service. He tells me what I need, I really trust him with my car. Tim is very friendly and knows everyth More

by Helen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TIM, Brandon Hill
Sep 06, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Helen, thanks for your positive feedback! We're happy to hear about your experience with Tim and how he always works hard to provide you with excellent service! We will be sure to pass your kind words along to him. Have a wonderful day, Dave Montemorano, General Manager

August 18, 2017

Young kid taken advantage of Assistant service manager did explain everything that needed to be done and what didn't need to be done. Charged $1200 in "service" to truck More

by Ronzo17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brandon Anas
Sep 06, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Ronzo, thank you for your feedback. We're disappointed to see your experience wasn't as expected. Please contact me at your convenience so I can learn more about what happened and address any concerns you may have. — Greg Goodman, Service Manager, 505-366-2953

August 03, 2017

Excellent First Time Experience My first opportunity to deal with Larry Miller Chrysler Service Department. Worked with Brandon Banas outstanding service very impressed with his atte More

by Jeep863
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Banas
Aug 14, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for taking the time to leave us such a great review! Brandon is an asset to our team and he will be thrilled to hear your kind words and compliments. Should you need anything else, please do not hesitate to let us know. — Dave Montemorano, General Manager

August 03, 2017

Buying a used car I went in on Saturday July 30th and was helped by Brandon Hill. He went above and beyond to make sure I was happy with the car I drove home with. Bran More

by Wakefield_kelsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Hill
Aug 14, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for leaving us such a great review! We're happy to hear Brandon went above and beyond to ensure you had a pleasant experience. We will be sure to pass your words along to him! We truly appreciate your business and we look forward to seeing you again soon. — Dave Montemorano, General Manager

August 02, 2017

Great Experience After waiting a months for a vehicle at another dealership giving them chance after chance dealing with several different sales associates we decided More

by Avanders
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elvis Mumlanyuy
Aug 02, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

A. — we are so happy to hear that we were able to help you find the right car for the right price. We understand that a car purchase can be a stressful process, so we are so glad to hear that our team was able to make this experience enjoyable for you. We look forward to having you as a customer for life! -Dave Montemorano, General Manager

August 01, 2017

100k mile service Brandon Bannas has been taking care of me since I bought my Ram 1500 back in 2013. He is a great young man with a wealth of experience then great cust More

by ehubbert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Bannas
Aug 02, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

ehubbert — thanks for leaving us a 5-star review! We appreciate your loyalty to our store and your recommendations for Brandon. We think you are an awesome customer and look forward to seeing you again soon! -Dave Montemorano, General Manager

July 27, 2017

Larry H, Thank you ! Had a great experience finding me a perfect vehicle for me and my daughter! Thank you Ryan new for taking time, I was very picky and he was able to More

by Charles White
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan New
Jul 27, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Congratulations on finding the perfect vehicle for you and your daughter, Charles! I'm happy to hear that Ryan did a great job at helping you find everything you wanted and that you found management friendly. We look forward to working with you again in the future! — Dave Montemorano, General Manager

July 24, 2017

No Fun Experience I have had two vechicles serviced by LHM and one visit I explained the issue and charged to replace a part and it wasn't even the need or fix I wanted More

by Crtz52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Montoya
Jul 25, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

I’m sorry to hear your experience with the service department didn’t go as expected. I’d like to discuss the quote further to see if we can see where there was miscommunication. Please give me a call at your earliest convenience so we can figure it out. Thank you, Greg Goodman, Service Manager, (505) 404-0812

July 20, 2017

Smooth and actually... FUN! Had a very comforting experience at Larry H. Have had some issues with other dealerships in the past so was not looking forward to buying another ca More

by david2027arm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Ashling, LAWRENCE JARAMILLO
Jul 21, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

David, I'm thrilled to hear you had a comforting experience with us and we were able to make the car-buying experience a positive one for you! It's great to hear that Sarah answered all your questions and showed you how caring she is. Lawrence is great at making people feel at home, so it's awesome that you felt that way. Congratulations on your new car and we look forward to working with you again in the future! Thank you! — Dave Montemorano, General Manager

July 15, 2017

Got the runaround I came from Northern New Mexico to get my oil changed on my Dodge Ram 3500. The oil change was still due to me when I bought the truck at Larry Miller More

by JesseGarcia147
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Aug 30, 2017 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Jesse, I’m happy to hear we were able to honor the free oil change even though it was expired. I’m sorry to hear our service standards seem to have been lacking your last visit. We strive for excellent service, so I would love to further discuss this issue with you and try to make it right by you. Please give me a call at your earliest convenience. Thank you, Greg Goodman, Service Manager, (505) 404-0812

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