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Larry H. Miller Dodge Ram Avondale

Avondale, AZ

4.5
1,765 Reviews

10101 W. Papago Freeway

Avondale, AZ

85323

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1,765 Reviews of Larry H. Miller Dodge Ram Avondale

May 28, 2025

I have been a customer at Avondale Dodge's service department for over 7 years. I made an appointment online to have my oil changed and tires rotated. The online appointment app presented me with se More

by Gabriel L.
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark
May 27, 2025

Courteous people who listened to what we wanted. Very knowledgeable in both sales and finance. We did not feel pressured or rushed. More

by Marianhast
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Reyes - sales Estaban finance
May 25, 2025

Horrible customer service. Overpriced. Issue is as a service part/make of model, yet we still had to pay $4,500 for the remedy. Second visit was told that we could only use 1 More

by andreamcgant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not Listed
May 27, 2025 -

Larry H. Miller Dodge Ram Avondale responded

Thank you for your honest feedback. I'm very sorry to hear about your frustrating experience regarding service costs and the oil change package confusion. That’s not the kind of clarity or support we aim to provide. I’d like the opportunity to understand exactly what happened and make it right. Please contact me directly at 623-478-3610. I'm David Anderson, General Manager, and I want to ensure your concerns are addressed personally and thoroughly.

May 25, 2025

Always does excellent work when they can find the problem. The only issue with the dreaded shifter sensor no one has been been able to tell me how or what to fix !!! More

by rich12raider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yolanda Ortiz
May 22, 2025

Scott was my service advisor, he was very friendly and communicated promptly. He was very helpful. He had my car back quicker than i thought i would have it. And it was washed!! Thank you! More

by Susanaesanchez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Service Advisor
May 22, 2025

Go see my boy Junior he’s the man and he’ll definitely take care of you More

by tripleog50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
May 20, 2025

The biggest problem I had dealing with this service department was trying to get a hold of the service department and the phone ringing 20 times and no one answered it. More

by dldavis616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 19, 2025

Everybody was helpful and friendly. I didn't feel pressured by anyone when I was choosing the truck I wanted. More

by asanchez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aldo Espinoza, Diesel Samaniego
May 19, 2025

It's not a bad dealer ship. Needs a better vehicle tracker. That's it More

by bluebaker5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kary
May 16, 2025

It taKes 4 days for a 2 hour job why ? Why do you have so mNy cars for service? More

by Sylpet11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott in service
May 18, 2025 -

Larry H. Miller Dodge Ram Avondale responded

We understand your frustration—it shouldn't take days to complete a job that should only take a few hours. High service volume isn't an excuse for poor communication or delays, and we're working hard to improve both turnaround time and customer updates. Please contact David Anderson, General Manager, at 623-478-3610 so we can look into your situation directly and make this right.

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