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Larry H. Miller Volkswagen Lakewood

Lakewood, CO

4.7
1,182 Reviews

8303 W. Colfax Avenue

Lakewood, CO

80214

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1,182 Reviews of Larry H. Miller Volkswagen Lakewood

August 19, 2025

Their service team is very good. Kat Jones kept me informed throughout the process. Even though the car needed more service than what it was brought in for, she and her team still g More

by M.j.decesaris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kat Jones
August 19, 2025

Very timely and professional - I was able to make an appointment and get my car maintenance completed within the week. I was also offered transportation to and from the center. Many additional available More

by md1661
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Jones
August 16, 2025

Good customer service and the service shop was quick to take care of my car. More

by susieramirez77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Baker
August 08, 2025

Very efficient and friendly. The. Car was ready and fully charged. One two three four More

by Otherron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Penner
August 07, 2025

Service was amazing from beginning to end. Thank you!! I do not plan on going anywhere else from now on. My toddler was given a small red car which we unfortunately left behind :( More

by Maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk (male) Management first office to the right, Check out (man with blond hair and blue eyes.
August 06, 2025

Tyler (sales) listened to my requests. He was professional and polite. The showroom was bright and clean More

by Calgal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Deven
August 05, 2025

Everybody at the dealership was great. They emailed me on how things were going and that was greatly appreciated. More

by jdmatthews344234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley Jones
August 02, 2025

David Lax was an excellent salesperson to work with. He was very knowledgeable and thorough as he walked me through the process of leasing my new ID.4, which I love. Thank you, David! More

by AmandaO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Lax
August 01, 2025

Sales rep Dillon Penner was very helpful and was prompt in communication. He listened to our needs and was great at facilitating options with the manager and answering any questions we had. Dillon the kno More

by Hventurini
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dillon Penner
August 01, 2025

Financing guy, unfriendly and slow. My appointment was set up for 5:30pm. I had to wait until 8:30pm. There were 2 clients before me More

by Ati
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance manager
Aug 07, 2025 -

Larry H. Miller Volkswagen Lakewood responded

Thank you for sharing your experience. I completely understand how frustrating it must have been to wait that long for your appointment — that’s not the experience we want any of our guests to have. We’ve recently experienced a large influx of customers taking advantage of our ID.4 lease special, and while we’re working hard to accommodate everyone as best as we can, we recognize that delays like the one you experienced are unacceptable. We’re actively improving our processes to reduce wait times moving forward. That said, there is absolutely no excuse for any member of our team to come across as unfriendly or unprofessional. We take that seriously and will be addressing it internally. Your feedback helps us improve, and we truly appreciate you bringing this to our attention. If there is anything further you would like to discuss please reach out. Alex Young, General Manager 303.205.6216

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