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Larson Ford

Lakewood, NJ

5.0
1,091 Reviews
Welcome to Larson Ford! Located in Lakewood Township, NJ, Larson Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Larson Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Visit our website to learn more about the Larson Ford Nice+ Program available on all new car purchases and our complimentary 6 month warranty on all pre-owned vehicles!
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1150 Ocean Ave

Lakewood, NJ

08701

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Showing 1,091 reviews

November 02, 2015

First Time Buy and Owner This was my first time ever purchasing a vehicle from a certified dealership. My experience was both new and exciting, both my salesmen as well as the More

by mercadon80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Donna Ewing, Dave Pirk
Nov 02, 2015 -

Larson Ford responded

Hello mercadon80, Thank you so much for your kind review! I am so honored to have been a part of your first car purchasing experience at a certified dealership! Congratulations on becoming a car buyer (and owner) and thank you for choosing Larson Ford! I am so pleased that we were able to offer you a great first car buying experience. We never want our customers to feel stress or anxious when car shopping, and we strive to make the entire experience fun! Please do not hesitate to call us or stop in if you ever have any questions in the future, and again, I want to wish you a huge congratulations on your new car! We hope to see you again in the future. Best, Rob Larson, GM

October 29, 2015

I'll be back! I was involved in an accident that totaled my SUV. I needed a car and immediately called Bob Woodworth. My son leased his 1st new car from Bob earlie More

by njvolsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Woodworth
Oct 29, 2015 -

Larson Ford responded

Hello njvolsfan, Thank you so much for your review. I am so sorry to hear about your accident, but I am relieved that we were able to help you find a replacement car. I am pleased that Bob and Tracy were able to find you a car that fit your needs and provided you with an enjoyable car buying experience. Bob and Tracy work very well together as a team and are very knowledgeable, but also really care about their customers. Overall, they do a great job representing Larson Ford. Thank you for returning to Larson Ford, and I know that Bob would be honored to hear that you were so impressed with him. Congratulations on your new Fusion, and we look forward to seeing you again in the future! Best, Rob Larson, GM

October 25, 2015

Perfect Day I didn't expect to do more than look a truck I had seen on the website the night before!! So, I meet Kyle who I explained a little of my thinking t More

by brian
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Big John Duncsak, Kyle Walters, Tom Fortin, Donna Ewing
Oct 26, 2015 -

Larson Ford responded

Hi Brian, Congratulations on your new truck! Your review made me so happy. I love when customers share their experiences at Larson and with our staff. It means a lot to get this kind of feedback because we really strive to work together as a team here, in order to ensure the best possible customer service, and a great atmosphere. You can really tell that Kyle cares about his customers, and will do anything he can to get them the best deal possible. He does an amazing job representing Larson Ford, and we are so lucky to have him. I really appreciate that you chose Larson, and I want to welcome you to the Larson Ford family! If you need anything in the future, please feel free to call us or stop in. Enjoy your beautiful new truck! Best, Rob Larson, GM

October 24, 2015

Incredible Experience I am not one who typically writes reviews. As a matter of fact, this is my first review and the reason being is I never felt the need to write one. More

by gb22ice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Woodworth, Dylan Salle
Oct 26, 2015 -

Larson Ford responded

Hi gb22ice, Wow, thank you so much for your heartfelt review. You made my day, no make that my week! I am so happy to hear that you had such a wonderful experience with us. Congratulations on your new car by the way! I am honored that you made us your first review on Dealerrater, and so pleased that Bob, Dylan, and Tim were able to assist you. At Larson, we like to treat our customers like family, and our staff does a great job of doing just that. We never want you to feel stressed or dread car shopping. Car shopping should be exciting! I appreciate your recommendation & loyalty, and welcome to the Larson family! Please let us know if you need anything else in the future. Enjoy your new car! Warm Regards, Rob Larson, GM

October 19, 2015

Incompetent Service They where unable to find the problem. They just continued to change parts at my expense. They had the vehicle for 15 days.Cost me over 1200$. I took More

by Robert9987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Oct 20, 2015 -

Larson Ford responded

Hello Robert, I am sorry to hear that you were disappointed with our service department. We will be reaching out to you shortly so that we can further discuss your experience and make this right. We look forward to speaking with you. Best, Rob Larson, GM

Oct 20, 2015 -

Robert9987 responded

I will be looking forward to hearing from you.

Oct 22, 2015 -

Larson Ford responded

Hello Robert9987, I sincerely apologize for your negative experience. I would like the opportunity to personally resolve your concerns. Please contact me at 732-363-8100 ext. 512 so that we can further discuss and resolve this matter. I look forward to speaking with you. Warmly, Louis Pagano, Service Manager Looks great, please remove sales since I will handle service concerns only, and add something to the affect that I would like an opportunity to resolve their concern

October 13, 2015

Blue Jeans F-150 Recently bought a 2015 F-150 Lariat and everyone I dealt with was great! I worked with Bob Woodworth to find the exact truck that I was looking for. H More

by PV225
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Big John Duncsak, Bob Woodworth
Oct 13, 2015 -

Larson Ford responded

Hi PV225, Congratulations on your new truck! I am so happy to hear that you had such a great car buying experience with us. Bob is such an amazing salesman because he really cares about finding exactly what the customer is looking for. He aims to please and he is a great representation of everything that Larson Ford stands for. I am also glad to hear that John and Tracy were also able to make the transaction smooth and stress-free. Car shopping should be fun, and never a dreaded experience. Thank you so much for your kind review and for choosing Larson Ford. We look forward to a long relationship with you. Enjoy your new truck! Best, Rob Larson, GM

October 05, 2015

Perfect Ford F150 Found a truck I might like online, and when I submitted for more information, Jennifer called me back immediately to let me know that not only would More

by CF66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jennifer, Chris Bristow , Dylan Salle
Oct 07, 2015 -

Larson Ford responded

Hello CF66, Thank you so much for your review. It really made my day! I am just so pleased to hear that you had such a wonderful experience with a number of our employees. I am also happy to hear that it only took you two hours to find your perfect truck, sign all the papers, and drive off into the sunset. At Larson Ford, we strive to make the car buying experience quick, easy, and fun. Our staff members do a wonderful job making this happen and also representing our company. I really appreciate that you chose Larson, and I hope you enjoy your new F-150! Best, Rob Larson, GM

September 21, 2015

Great car buying experience! Robert was great at finding me the truck I wanted with no hassle, no stress and minimum time. Tracy in finance was quick and pleasant. The entire ex More

by lovemyford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 22, 2015 -

Larson Ford responded

Hello lovemyford, Thank you for your review. I am so happy to hear that you had a positive, stress-free experience with us. Robert is a valued member of the Larson Ford team, and he really aims to help his customers. He will never try to pressure a customer into making hasty decisions, and he does a great job representing our dealership. I'm pleased that Tracy was able to make the financing portion of your visit quick and easy as well. Congratulations on your new truck, and thank you again! Best, Rob Larson, GM

September 12, 2015

Hard to find vehicle My salesman Mark went above and beyond to locate the vehicle I wanted with the options I needed. He completed this quickly and efficiently. Thank you More

by happyclient
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Big John Duncsak, Donna Ewing
Sep 14, 2015 -

Larson Ford responded

Hello happyclient, Thank you so much for the kind review. Congratulations on your new van! I am very happy to hear that Mark and John were able to find the exact car that you were looking for. They really care about their customers, and want nothing more than to see them leave satisfied. They do an amazing job representing our dealership. Thank you again and enjoy your new ride! Best, Rob Larson, GM

September 11, 2015

we. walked in not but a car and left with a new leased escap We were just going to look at new escapes. But Bobby made us a deal we couldn't pass up. My husband left a happy man. More

by happy5919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 12, 2015 -

Larson Ford responded

Hello happy5919, Thank you for your review. I am so pleased that you were so impressed with the new Escape that you decided to lease one with us! Congratulations! I know that you will be pleased with your choice. I am thrilled that Bobby was able to make a fair deal with you and your husband. Bobby is an honest, caring, knowledgeable salesman who always looks out for the customer's best interests. He does a great job representing Larson Ford. Thanks again and enjoy your new SUV! Warm Regards, Rob Larson, GM

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