Laurel BMW of Westmont - Service Center

Excellent service as always. I have been coming here for 8 years now and Tony Scanlon is just a great Service Advisor. Great communication and follow up and always goes the ext I have been coming here for 8 years now and Tony Scanlon is just a great Service Advisor. Great communication and follow up and always goes the extra mile to make sure my cars are taken care of! I would recommend this dealer for both service and sales! More

Scheduled a brake job they said would take 2 hours to complete. After waiting an hour an a half, they said they were out of brake shoes. This forced me to get rental car and return for a second time at 5 complete. After waiting an hour an a half, they said they were out of brake shoes. This forced me to get rental car and return for a second time at 5 o’clock, right at rush hour, to pick up the car. More

Another very satisfied service with Laurel BMW from ease of making the appointment to picking up the clean washed car. of making the appointment to picking up the clean washed car. More

Overall: my new benchmark for dealer/service experience. I used Laurel BMW's service center to perform a pre-purchase inspection before purchasing a used M3 from a private seller. The Dealership was acco I used Laurel BMW's service center to perform a pre-purchase inspection before purchasing a used M3 from a private seller. The Dealership was accommodating and communicative, and performed a thorough inspection for a very reasonable cost. They identified a couple hidden issues with the car which ultimately led to a couple thousand saved on my end. The video overview of the inspection was concise yet contained all the information I needed to make my decision whether to buy the car. Anthony's communications were prompt and friendly. I have nothing but praise for this Dealership/service center and would highly recommend them to others. Unparalleled response time and overall quality of experience. More

Had difficulty with the driver assist. It was fixed quickly and has been functioning well since. They also did once over on tires, brakes, etc, It was fixed quickly and has been functioning well since. They also did once over on tires, brakes, etc, More

Great job by Jay and the rest of the staff at laurel bmw. Great job Great job More

BMW Westmont have performed the maintenance on my car since it’s purchase. The service team was welcoming, clearly communicated about the work required and performed the maintenance on schedule. since it’s purchase. The service team was welcoming, clearly communicated about the work required and performed the maintenance on schedule. More

I am Rigo. my experience was excellent. super professional and the service was great. Thank you for taking care of my vehicle. my experience was excellent. super professional and the service was great. Thank you for taking care of my vehicle. More

Great service and support from Blake but the service was expensive. Many recommendations which support the longevity of the vehicle but very expensive. expensive. Many recommendations which support the longevity of the vehicle but very expensive. More

Omer switched my old car information and entered my new car info easily. He was thorough on including everything I needed for my vehicle. I also like the photos taken at the beginning of service and the de car info easily. He was thorough on including everything I needed for my vehicle. I also like the photos taken at the beginning of service and the detailed video from the service tech on the status and work done on my car. More