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Laurel Ford Lincoln Kia

Laurel, MS

Overview
Reviews
Vehicles
4.4
28 Reviews
Laurel Ford Lincoln Kia in North Laurel MS treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options
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2018 Highway 15 North

Laurel, MS

39442

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Showing 28 reviews

May 04, 2026

My sales person was amazing and kind and always responsive when I needed him I would definitely recommend Mr Alonzo brown More

by JANERARHODES24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonzo Brown
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May 04, 2026 -

Laurel Ford Lincoln Kia responded

Hello, we’re glad our sales team was so kind and responsive throughout your experience. Your recommendation is truly appreciated. Please let us know whenever we can assist you again.

May 03, 2026

Very professional, and knowledgeable about what need to be taken care of thank you much More

by ROBINABRON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Hubbard
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May 03, 2026 -

Laurel Ford Lincoln Kia responded

We’re pleased Joshua and our team provided professional service and clear guidance on your Kia Sportage’s needs. Thank you for sharing your experience and trusting us with your vehicle. We look forward to assisting you again.

May 02, 2026

They got me in at the last minute and I was out in under 30 More

by bp184
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quick Lane
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May 02, 2026 -

Laurel Ford Lincoln Kia responded

Thank you for trusting us with your Ford F-150 Hybrid service. We’re pleased we could accommodate your last-minute appointment and have you back on the road swiftly. We look forward to assisting you again.

May 02, 2026

The only reason I only gave 1 star is because It would not let me give a zero .I was told my extended warranty would only cover 6.8 hours and it would take 19.5 hours and I would owe an additional $1713.6 More

by bkcb3465
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know their names,but I do know they were not trustworthy , Joshua Hubbard
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May 08, 2026 -

Laurel Ford Lincoln Kia responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

April 24, 2026

It should never take a dealership over 30 days to repair a vehicle. Friendly staff but would not recommend for repair services. More

by dedra.agee
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rhonda
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Apr 29, 2026 -

Laurel Ford Lincoln Kia responded

Thank you for this feedback, Dedra. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

April 24, 2026

Overall a smooth experience. Malik is absolutely fantastic. He is organized, knowledgeable, helpful and professional. I hope he stays around for a long time . More

by DELORALBEECH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Malik , Joshua Hubbard
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Apr 24, 2026 -

Laurel Ford Lincoln Kia responded

It’s great to hear your Kia K5 service went smoothly and that our team member provided organized, knowledgeable, and professional support. We’ll share your praise with the service department. We look forward to assisting you again whenever your vehicle needs attention.

July 10, 2021

Convenient and easy access to the dealership. Greeted on arrival by a professional and friendly service manager. Ascertained my needs and immediately to my vehicle for servicing. More

by Alexander Campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharon Lampley
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August 12, 2016

They think there allowed to collect ins deductible twice do Don't go there they do dirty business unprofessional charge twice for deductible but they got caught will be making complaint with bbb and cons More

by Screwed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wes manager Sharon lampley service writer
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