LeadCar Chevrolet Yorkville - Service Center

Bad service rectified I took my car in with a certain problem. After $850 of work I picked it up and the car still exhibited the same skip when you stepped on the accelera I took my car in with a certain problem. After $850 of work I picked it up and the car still exhibited the same skip when you stepped on the accelerator. I called and complained. The Service Department Manager had me come to his office and he personally looked and had a different mechanic look at the problem. They fixed it at no charge even tho it was an expensive fix. The Service Manager did a great job in exceeding my expectations. More

Professional and Personable The Service Team at this dealership is professional. I needed tires, brakes service, oil change. Work was completed in a timely manner, car runs beaut The Service Team at this dealership is professional. I needed tires, brakes service, oil change. Work was completed in a timely manner, car runs beautifully. More

Very satisfied could not ask for more!!! I was able to get into the shop right away. They diagnosed the problem , called GM and got them involved. Vehicle was fixed within 2 days . So happy!! I was able to get into the shop right away. They diagnosed the problem , called GM and got them involved. Vehicle was fixed within 2 days . So happy!!!! More

Horrible Had to wait 3 hours to get car inspected. Showed up at scheduled time 8am and didn't leave until 11am. They didn't even notice the screw in my tire. Had to wait 3 hours to get car inspected. Showed up at scheduled time 8am and didn't leave until 11am. They didn't even notice the screw in my tire. Said everything looked great. HORRIBLE! Have no intentions of ever going back. More

Not good at first There was a default at first in the part, I left carbone broke down, down the road. However, Covey was fast brought me rental car back and took my car There was a default at first in the part, I left carbone broke down, down the road. However, Covey was fast brought me rental car back and took my car. Just picked my car yesterday, everything is good so far More

very good had to get inspected, but there were issues, Justin dooley was very accomidateing and fixed my car at a fair price, its like drivieng it when it was had to get inspected, but there were issues, Justin dooley was very accomidateing and fixed my car at a fair price, its like drivieng it when it was new again ! More

Too soon for so many issues I bought my vehicle in December. When I got it I noticed it was very loud upon starting. Even my neighbors were asking what the problem was! I brought I bought my vehicle in December. When I got it I noticed it was very loud upon starting. Even my neighbors were asking what the problem was! I brought it in and the service center claimed not to hear anything. So I lived with the problem. In the last month I noticed grinding noise while driving. I brought it in again and of course also reminded them of the noise upon starting. Of course they heard the noise while starting. I assume because it’s now out of my pocket and not theirs. I was told that my brakes and rotors were in horrible condition. I wonder how it passed inspection when they sold it to me. So after I pay close to $1000 I brought my vehicle home. Guess what?? The grinding noise is STILL there!!! I would give zero stars but the service person who waited on me (Vicky) was amazing to work with. More

Service The service members were efficient and prompt. They completed the task as described and in the time frame explained. They called as soon as the task The service members were efficient and prompt. They completed the task as described and in the time frame explained. They called as soon as the task was completed. When I picked up my Acadia, Kevin thoroughly explained all that was done. More

No warning of high cost repair that didn't fix the proble I took my car in for misfiring. They did a $99 computer check and told I needed to change my spark plugs and gaskets.. and an emission system cleane I took my car in for misfiring. They did a $99 computer check and told I needed to change my spark plugs and gaskets.. and an emission system cleaner. I took my gym bag out of the car which was sitting on the side of the service area waiting to be looked at. I was back within 2 hours and the car was ready. I was charged for 6 hours of labor at $99 an hour. The service rep quickly took me to the cashier and disappeared. I didn't have my glasses so I couldn't read the details.. They said they test drove it.. but they couldn't have because a mile away it started to misfire again.. totally a screw job. I have bought 4 Jeeps here but will not do it again. More

Service visit Alissa at the front desk is always pleasant and makes sure you are aware of what is happening with your car during service. She is an asset to the or Alissa at the front desk is always pleasant and makes sure you are aware of what is happening with your car during service. She is an asset to the organization. More